Fraud Investigator

Position Summary

As a key member of the Ascensus Risk Management team, the Fraud Investigator will provide meaningful contributions to the detection and prevention of fraud and financial crime. This includes identifying and analyzing fraudulent activity, acting as a subject matter expert of industry trends, and ensuring the internal control environment is effectively designed and operating to mitigate fraud risk.

• Identify and analyze new and emerging patterns of fraud and work with internal and external stakeholders to implement new controls.
• Assess fraud prevention and detection controls, processes, and technology, and define and create long‑term strategies to ensure adequate solutions are in place to mitigate fraud loss without negatively impacting the customer experience.
• Interface with the internal technology team and third‑party service providers to drive platform enhancements, including enhancements to advanced analytics and machine‑learning capabilities.
• Build and sustain relationships with subject‑matter experts in state, local, and federal law enforcement as well as partners.
• Using the automated platform and various reporting mechanisms, monitor accounts and transactions for fraudulent activity through anomalies in behavior and pattern recognition.
• Work with cross‑functional teams across Ascensus for collaboration on fraud risks and investigations and communicate findings with internal and external stakeholders.
• Protect, secure, and properly handle all confidential data held by Ascensus to ensure protection against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or its clients.
• Assist with other tasks and projects as assigned.

• Minimum of 3 years financial service experience.
• Prior experience in a fraud and/or financial crime investigation preferred, including in law enforcement, banking, or financial services.
• Proven ability to resolve issues in a timely manner and/or create and implement long‑term solutions to complex issues.
• Demonstrated ability to communicate effectively across all levels of the organization as well as externally with partners and law enforcement.
• Ability to multi‑task and respond to unplanned issues while adhering to aggressive deadlines for multiple initiatives.
• Exceptional oral, written, and presentation skills with a demonstrated ability to communicate effectively across all functional areas and various levels of seniority.
• Self‑motivated, proactive, and energetic team player.
• Proven ability to proactively identify areas for process improvement, and to turn recommendations into action.
• Strong analytical, problem‑solving, and organizational skills.
• Detail‑oriented, PC proficient, flexible, and committed to quality.

The national average salary range for this role is $75,000–$100,000 in base pay, exclusive of any bonuses and benefits. Actual salary offered will vary and may be above or below the range based on various factors including location, experience, performance, and internal pay alignment.

Other rewards and benefits may include:

• 401(k) match
• Medical
• Dental
• Vision
• Paid‑Time‑Off
• Health Savings Account with employer contribution up to $1,100
• 401(k) & 529 college savings match programs
• Volunteer and charitable‑giving programs
• Business casual dress code

We are proud to be an Equal Opportunity Employer.