Resource Specialist
Listed on 2026-02-16
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Healthcare
Healthcare Administration, Community Health
Overview
The Care Transition Specialist completes administrative responsibilities related to care progression and care transitions along the continuum of care. They work collaboratively with nurse care coordinators, social workers, physicians, and other care team members. The Care Transition Specialist is responsible for acting as an advocate for patients and patient families and strives to support Newton Wellesley Hospital's aim for high quality care, high customer satisfaction, and optimal resource management.
Responsibilities- Support the administrative tasks and communication related to post discharge care, including the 4
Next process, and related follow-up such as faxing to long term care facilities and scheduling follow-up appointments. - Performs administrative tasks to support the ordering of equipment, completion of forms, and medication authorizations.
- Distributes key forms and documents to comply with regulations (e.g., MOON, IM).
- Arranges all types of patient transportation under the direction of the care team.
- Participates in family meetings and interdisciplinary huddles to solicit and provide input related to responsibilities.
- Completes administrative documentation under the direction of the care team.
- Acts as a knowledge resource for post-acute care resources, including but not limited to insurance requirements, facility attributes, contact information, etc.
- Identifies and refers patients to community services (e.g., transportation, food programs, day programs, and financial programs).
- Communicates, consults, and collaborates with a wide range of social agencies, clinics, schools, and courts under the direction of the care team.
- High School Degree or GED required.
- Associate's Degree or Bachelor's Degree preferred and health care experience, preferably in extended care facilities and community agencies.
- Preferred experience in hospital discharge planning, long term care facility, community health or utilization review.
- Interpersonal skills to interact effectively with various levels of staff, patients, families and community organizations.
- Must be able to participate effectively in an interdisciplinary team setting.
- Extensive knowledge of regulations, community organization, state and federal systems, medical terminology and levels of health care.
- Must be able to manage a variable workload with the ability to constantly change priorities. Requires ability to work proactively and independently.
- Requires basic typing and/or computer data entry skills, experience with personal computer and software desirable.
- Must be very flexible in a constantly changing environment.
- Standing Frequently (34-66%)
- Walking Frequently (34-66%)
- Sitting Occasionally (3-33%)
- Lifting Frequently (34-66%) 35lbs+ (with assisted device)
- Carrying Frequently (34-66%) 20lbs - 35lbs
- Pushing Occasionally (3-33%)
- Pulling Occasionally (3-33%)
- Climbing Rarely (Less than 2%)
- Balancing Frequently (34-66%)
- Stooping Occasionally (3-33%)
- Kneeling Occasionally (3-33%)
- Crouching Occasionally (3-33%)
- Crawling Rarely (Less than 2%)
- Reaching Frequently (34-66%)
- Gross Manipulation (Handling) Frequently (34-66%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Newton-Wellesley Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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