CRM Strategist

We are looking for a powerhouse CRM Specialist who sits at the intersection of data-driven logic and high-end creative execution. You aren’t just “sending emails”—you are architecting the entire customer journey.

The ideal candidate can jump into Figma to design a sleek layout, write the persuasive copy that drives clicks, build out complex automated flows in Klaviyo or Hub Spot, and then jump on a video call to walk a client through the ROI of the campaign. You should be someone who views AI as a teammate, using it to scale personalization and efficiency.

"This position is contract but can evolve to a full time position."

• End-to-End Campaign Management:
  Conceptualize, write, design, and deploy high-performing Email and SMS campaigns.
• Lifecycle Architecture:
  Build and optimize sophisticated “logic flows” (welcome series, abandoned carts, win-backs, and loyalty loops) across platforms like Klaviyo, Hub Spot, and AIQ (Alpine IQ).
• Creative Execution:
  Use design software like Figma to create visually stunning, mobile-responsive templates that align with brand identities.
• Content Strategy:
  Write compelling, high-conversion copy for both Email and SMS formats.
• AI Integration:
  Leverage AI tools for predictive analytics, copy testing, and workflow automation to keep us ahead of the curve.
• Client Leadership:
  Serve as the face of CRM during client meetings, presenting strategies and translating complex data into actionable insights.
• Reporting & ROI:
  Own the numbers. You will pull metrics, build reports, and prove the value of your efforts through clear attribution and revenue growth.

• CRM/ESP Mastery:
  Expert-level knowledge of Alpine IQ, Klaviyo, and other email software is a must.
• Design:
  Proficiency in Figma, Adobe Creative Suite, and Canva (you should be comfortable building from scratch, not just editing text).
• Analytics:
  Ability to navigate dashboards, perform A/B testing, and report on KPIs.

• A “Full-Stack” Marketer:
  You don’t need to wait for a designer or a copywriter to get a campaign out the door.
• A Logic Puzzle Solver:
  You love digging into the “if/then” triggers of a complex customer journey.
• An Expert Communicator:
  You are polished, professional, and comfortable defending your strategy to stakeholders or clients.
• Data-Obsessed:
  You don’t just report numbers; you find the story within them to improve the next campaign.

Interested? Great! We want to hear from you. Please send us 2-3 examples of your portfolio work along with your resume.