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Strategic SaaS Customer Success & Growth
Job in
Newton, Middlesex County, Massachusetts, 02165, USA
Listed on 2026-08-22
Listing for:
Informa
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
SaaS Sales
Job Description & How to Apply Below
Informa Tech Target is seeking a Customer Success Manager to develop and sustain relationships that promote retention, growth and loyalty. You will guide clients in using our data and products, onboard them to SaaS capabilities, and coordinate with internal teams to deliver strategic guidance and measurable KPIs.
Ideal candidates have 2–4 years of customer-facing experience in a software environment, strong communication and presentation skills, and a sales-oriented mindset to identify upsell
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