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IT Help Desk Manager: Lead Hybrid
Job in
Newton, Middlesex County, Massachusetts, 02165, USA
Listed on 2026-09-09
Listing for:
ADP, Inc.
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Village Bank seeks an experienced Help Desk Manager in Newton, MA to lead the IT Help Desk, ensuring service standards and high-quality support for end users across the bank's hybrid environment.
The role requires strong leadership, excellent customer service and technical skills, with responsibility for incident management, Active Directory, Microsoft 365 and VDI, plus coordination with vendors and HR for user provisioning.
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