Senior Manager, External Engagement – Device Supply

• Lead day-to-day supplier relationship management and execution for external manufacturing partners supporting device supply
• Ensure reliable supply, technical and operational issue resolution, project execution, budget/proposal governance, and cross-functional alignment across Amgen, supplier sites, quality, supply chain, engineering, procurement, finance, and manufacturing network partners
• Own and manage critical supplier relationships for assigned external partners, acting as the primary External Supply point of contact for operational execution, escalation, and business continuity
• Lead structured engagement with suppliers to ensure delivery of supply, project, quality, technical, and commercial commitments
• Drive resolution of supplier-related issues affecting device availability
• Coordinate with engineering, quality, supply chain, CPO, manufacturing sites, and supplier technical teams to resolve manufacturing and product/process issues
• Prepare and progress business cases for supplier spend, scrap proposals, spare parts, tooling, packaging solutions, and project-related expenditure
• Support capacity planning, supply risk assessment, and mitigation planning for external manufacturing operations
• Lead and influence cross-functional teams without direct authority, including supplier teams, quality, engineering, procurement, supply chain, finance, manufacturing sites, and program leadership
• Ensure supplier activities are conducted in line with Amgen quality expectations, GMP requirements, procurement processes, and applicable procedures.

Requirements

• High school diploma / GED and 12 years of supplier relationship experience OR Associate’s degree and 10 years of supplier relationship experience OR Bachelor’s degree and 6 years of supplier relationship experience OR Master’s degree and 4 years of supplier relationship experience OR Doctorate degree and 2 years of supplier relationship experience
• Bachelor’s degree in engineering, science, supply chain, manufacturing, quality, or a related technical discipline (preferred)
• Experience in pharmaceutical, biotechnology, medical device, combination product, packaging, or regulated manufacturing environments (preferred)
• Background in supplier management, external manufacturing, technical operations, engineering, quality, supply chain, or manufacturing support (preferred)
• Demonstrated ability to lead complex technical and operational issues across multiple functions and external partners (preferred)
• Project Management experience (preferred)
• Experience managing supplier proposals, purchase requisitions, budget requests, and business-case justification (preferred)
• Strong understanding of GMP, change control, deviations/investigations, validation, technical documentation, and regulated supply operations (preferred).

Core Competencies

Demonstrates expertise in supplier relationship management, ensuring compliance with GMP and quality standards while effectively leading cross-functional teams to resolve complex operational issues. Proficient in project management, budget governance, and technical operations within regulated manufacturing environments.