Practice Manager

Site:
The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Join the Mass General Brigham Cancer Institute at Newton-Wellesley Hospital

At the Mass General Brigham Cancer Institute (MGBCI), we believe that investing in our people is essential to advancing cancer care. As a Practice Manager, you'll join a collaborative environment that encourages professional growth, leadership development, and continuous learning. You'll lead and mentor a dedicated team, support staff in reaching their full potential, and help create an exceptional experience for patients while contributing to a mission that impacts lives every day.

Job Summary

The Mass General Brigham Cancer Institute is seeking an experienced and collaborative Practice Manager to oversee the daily operations of a busy ambulatory practice. In this role, you will lead administrative and clinical support teams, ensure smooth day-to-day operations, and help create an exceptional experience for both patients and staff.

As a key member of the leadership team, you will partner with physicians, clinical leaders, and administrative colleagues to support operational excellence, staff development, and continuous improvement.

• Lead the daily operations of the practice and ensure efficient workflows.
• Supervise administrative and clinical support staff.
• Manage staffing, scheduling, and coverage to support patient care.
• Recruit, hire, onboard, and develop team members.
• Coach and mentor staff to support performance and career growth.
• Ensure compliance with policies, HIPAA, and required training.
• Identify opportunities to improve processes and operational efficiency.
• Monitor practice performance metrics and support ongoing improvements.
• Partner with leadership on budgeting, planning, and resource management.
• Oversee payroll processes and support accurate timekeeping.
• Collaborate with multidisciplinary teams to achieve operational goals.
• Provide leadership support and coverage as needed.

Education

Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree?

Yes

Experience

5-7 years supervisory experience required

5-7 years experience working in a healthcare environment required

• - Strong understanding of Microsoft Office, including Excel.
• - Strong communication and organizational skills.
• - Strong and proven leadership skills.
• - Ability to work with staff of all levels.
• - Excellent time management skills.
• - Strong analytical and math skills.
• - Knowledge of Accounting Principles, physician billing, and revenue cycle management.
• - Ability to adapt to multiple and rapidly changing priorities and deadlines.

Onsite

2014 Washington Street

40

Regular

Day (United States of America)

$65,998.40 - $96,033.60/Annual

7

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the…