Associate, Gift Processing​/NAT

Job Details

Job Location:

Remote (Occasional onsite) - Reside near BOS, CHI, or PHL - Newton, MA 02460

Position Type:
Full Time Salary Range: $24.00 - $24.00 Hourly

Cradles to Crayons (C2C), founded in 2002, provides children from birth through age 12, living in homeless or low-income situations, with the essential items they need to thrive—at home, at school, and  supply clothing, shoes, diapers, school supplies, and more, free of charge. Our vision is that one day all children will have the essentials they need to thrive.

Two in 5 kids in the United States are currently facing Clothing Insecurity, going without basic essentials like pants, shoes, diapers, and school supplies during their critical development years. Three of the top 10 reasons kids miss school are rooted in Clothing Insecurity—just one example of the significant short- and long-term social and economic costs when these needs go unmet. Cradles to Crayons keeps Clothing Insecurity at the core of our mission and is the only large-scale nonprofit organization to focus on this resource gap.

Since its founding, Cradles to Crayons has distributed more than three million customized packages of essentials to children in Massachusetts, Greater Philadelphia, Chicagoland, and nationally.

Cradles to Crayons takes a two-pronged approach to mitigating Clothing Insecurity:

• In-person Engagement—through tens of thousands of children and adults volunteering at our Giving Factory warehouses to sort and package high volumes of new and like-new donations from our communities for our Service Partners to distribute to the children they serve.
• Advocacy and Awareness—Cradles to Crayons is uniquely positioned to raise Clothing Insecurity as a national issue through awareness campaigns, data/evaluation, and legislative outreach.

Cradles to Crayons’ strong financial health and ongoing effectiveness and reliability have helped it earn a Four-Star Rating from Charity Navigator every year since 2009. C2C has a budget of $20M for FY26 and a total staff of approximately 100.

This position has a flexible base location within any of our three Giving Factory markets – Greater Boston, Chicagoland or Philadelphia. This role is primarily remote but is expected to be in-person in one of our Giving Factories at least one day per week. All Cradles to Crayons staff participate in monthly in-person volunteer shifts to stay closely connected to our mission.

Cradles to Crayons is seeking a highly organized, detail-oriented Gift Processing Associate to help ensure an exceptional donor experience through accurate gift administration and high-quality donor data.

The Gift Processing Associate is responsible for ensuring the accuracy, integrity, and timely administration of all charitable gifts and donor records. This role serves as the foundation of an exceptional donor experience by processing contributions, maintaining high-quality constituent data, coordinating gift acknowledgements, reconciling fundraising records with Finance, and supporting the day-to-day operations of the Development team.

Reporting to the Development Operations Manager, this position plays a critical role in ensuring donors are accurately recognized, acknowledged promptly, and reflected correctly in the organization's fundraising systems. This role offers an excellent opportunity to build a career in nonprofit development operations while gaining hands‑on experience with fundraising systems, donor data management, and CRM best practices.

Model and lead a positive “One Cradles” culture, underpinned by Cradles’ cultural values and norms

• Process all charitable contributions, including online, mailed, stock, ACH, wire, donor‑advised fund, matching gift, and other gift types, ensuring accuracy and timely entry into the organization’s CRM.
• Review gift documentation for completeness and resolve routine discrepancies.
• Maintain accurate constituent records, including contact information and other donor data.
• Process recurring gifts, pledges, tribute gifts, soft credits, and other complex gift transactions.
• Follow established data governance standards to…