Veterinary Assistant

Overview

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JOB TITLE:

Veterinary Assistant
TEAM:
Hospital
FUNCTION, FAMILY:
Service Operations (Pet), Hospital Operations (Pet) COST CTR #:
Varies

REPORTS TO:

Practice Manager
JOB LEVEL: B3
FLSA CLASSIFICATION:
Non-Exempt / Exempt
STATUS:
Full-time / Part-time

The Veterinary Assistant supports the veterinarians and veterinary technicians in ensuring quality veterinary care for all pets, advocates for pets, educates clients on all aspects of pet health, and ensures a safe and effective hospital environment.

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician’s productivity.
• Communicate with veterinarians, veterinary technicians and all other associates to maintain the flow of patients.
• Provide professional, efficient and exceptional service at all times, including performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, ensuring clients and pets are comfortable in the hospital, and monitoring hospitalized or surgical pets as allowed in state practice acts.
• Educate clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services and other issues.
• Obtain relevant information and history from clients and maintain proper and complete medical charts.
• Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs.
• Assist with surgery as applicable.
• Utilize technical skills to the fullest, within state practice acts and as outlined in NAVTA guidelines for veterinary assistant skills and duties.
• Mentor other paraprofessionals in the hospital.
• Other job duties as assigned.

• COMPETENCIES:
  
  Leadership, Action Oriented, Customer Focus, Listening, Peer Relationships, Personal Learning, Functional, Ensure medical quality, Effective communication
• Hiring qualifications include the ability to work within a team, follow safety protocols, and communicate with clients and staff effectively.
• The pay range for this role is $16.41 - $22.55 hourly. The exact rate is based on experience, skill level, education, and location or applicable minimum wage laws.
• Benefits eligibility is based on employment status. Full-time Associates are eligible for all benefit programs;
  Part-time Associates are eligible for those benefits with an asterisk (*) in the listing.

• Comprehensive Medical, Dental, and Vision Insurance
• Generous Retirement Plans (401(k) and Roth) with company match
• Student Debt Relief Program (for Full-Time DVMs)
• Paid Time Off and Holidays
• Top-Tier Mental Health and Wellbeing Resources
• Associate Life Insurance (company-paid) & Supplemental Life Insurance
• Company-Paid Short- and Long-Term Disability
• Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
• Paid Parental Leave
• Continuing Education Allowance (for Eligible Positions)
• Back-Up Child and Elder Care & Family Support Resources
• Fertility and Family Building Support
• Digital Exercise Therapy
• Voluntary Protection Benefits and Legal Plan
• Identity Protection
• Commuter Benefits
• Three Free Optimum Wellness Plans for Pets
• Exclusive Discounts

Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only);
Part-time Associates are eligible for those benefits with an asterisk (*).