Sales & Marketing Coordinator

Job Summary

Park Aerospace Corp. is looking for a dynamic Sales & Marketing Coordinator with a strong focus on sales growth and customer engagement. This role plays a critical part in developing new business, nurturing customer relationships, and supporting Park's strategy. In addition, this individual will contribute to marketing initiatives that promote Park's products, brand, and culture.

• Lead follow-up and qualification of all customer web inquiries; coordinate with Engineering, Customer Service, and Management as needed
• Proactively follow-up with Customers for orders using existing quote log
• Provide support to Customer Services during absenteeism, vacations, and overflow of work, this includes:
  • Processing Quotes
  • Entering Orders
  • Being responsive to customer inquiries via telephone and email to respond to issues or questions regarding orders, shipments, and/or available lead times.
  • Problem-Solve issues of customer concern through research of problem and direct interface with internal manufacturing personnel.
  • Ensuring each customer has a wonderful experience
• Aggressively seek new customers and open new markets in the global aerospace industry
• Provide ongoing sales and service to Park customers to ensure maximum sales and optimum performance of Park's products
• Develop and maintain direct contact with key business and technical decision makers at assigned and potential Park customers
• Interface with Park business unit departments including Engineering, Production, Customer Service, R&D, and Quality Management on all issues germane to Park's commercial activities
• Provide feedback and market intelligence to R&D on the development of new products
• Uphold Park's principles of Integrity and Humility

• Product Datasheets
  • Maintain, print, update website and communicate internally changes/updates
• Promotional Items/Giveaway items
  - Work with Marketing Manager on ordering items, maintain inventory of promotional giveaway items, used at trade shows
  • Source/obtain approvals, order and distribute shirts and other apparel for employees
• Park Flyer –write, design, edit & proofread content, print and distribute to employees
• Trade shows
  - Compile annual calendar of trade events
  • Register for approved shows, process invoices, assist in managing customer and supplier meeting schedule for each show, assist in coordinating setup
  • Assist in coordination of accommodations for Park attendees
  • Track lead generation and distribute to sales
  • Compile and send out informational show guide for all attendees
• Procure business cards, stationary & envelopes for corporate and business units
• Assist in sourcing external images required for graphics
• Website – Maintain web content as directed
• Work in a team to develop content for new products, post content, and all documentation (SDS, datasheet, and webpage) upon commercialization
• Update product info and documentation as needed
• Post quarterly and end of year financial documents, news releases, and conference call information
• Order yearly calendars for employees and customers
• Plan special corporate focused events:
  Milestone anniversary events, Osh Kosh, Holiday events, all employee events
• Order and distribute yearly calendars for employees and customers

• Performs other work-related duties as assigned.

• Minimum of 3-5 years in a fast-paced sales support role.
• Minimum High School Diploma with experience, Associate's Degree with experience preferred.
• Strong written, verbal, analytical and interpersonal skills.
• Advanced computer proficiency in Excel.
• Proven ability to multi-task, organize, prioritize work, and meet deadlines.

• Minimal bending, kneeling, stooping, crouching, twisting, standing, reaching above shoulder level.
• Occasional lifting up to 40 pounds.
• Repetitive use of hands and wrists for keyboard work.
• Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

• Training on applicable procedures that relate to area of responsibility.