Senior Benefits Strategic Relationship Consultant

Senior Strategic Relationship Manager

Serves as the external point of contact for Voya’s top‑tier employee benefits distribution partners. This role leads the day‑to‑day strategic management of key partnerships across national consulting firms, benefit centers of excellence, employee benefits brokers, ancillary general agents, and technology vendors supporting life, disability, voluntary benefits, and health account solutions. This individual works closely with both external carrier relations contacts and internal stakeholders across sales, underwriting, product, actuarial, and operations to ensure partnership expectations are met and exceeded.

• Serve as the primary relationship manager for Voya Health Solutions strategic distribution partners, operating with a high degree of independence.
• Act as the first point of contact for partner carrier relations regarding issue resolution, product inquiries, process guidance, and overall relationship management.
• Lead ongoing partnership activities including: regular status calls and strategic update meetings, process discussions and alignment efforts, documentation of agreed‑upon terms and conditions, development and delivery of internal and external presentations on Voya products, services, and partnership strategies.
• Create, manage, and track action plans to ensure commitments are fulfilled and partner expectations are met.
• Communicate strategic relationship updates to internal stakeholders and field partners, ensuring consistent messaging across executive regional managers, regional directors, sales representatives, client representatives, sales support, implementation, underwriting, product, and actuarial teams.
• Support and lead contributions to requests for information (RFIs) and other business development initiatives as a subject matter expert.
• Assist with single‑case RFIs and questionnaires related to strategic partnership agreements and provisions.
• Partner with distribution partners and Voya Legal to draft, negotiate, and execute agreements, including supplemental compensation agreements, single‑case agreements, technology agreements, and marketing agreements.
• Collaborate with the Strategic Relationship Senior Leadership Team to drive productive, profitable, and sustainable partnerships.

• Bachelor’s degree or equivalent experience.
• 5+ years of experience in employee benefits or the insurance industry.
• Strong consultative and strategic problem‑solving skills.
• Proven ability to build, manage, and sustain relationships with key stakeholders.
• Demonstrated ability to manage multiple high‑priority initiatives simultaneously.
• Excellent communication, presentation, negotiation, and conflict management skills.
• Strong business and financial acumen.
• Solid understanding of underwriting and risk concepts.
• Strong computer proficiency.
• Ability to travel as needed.

• Insurance licensing.
• Experience mentoring or leading others.
• Presale expertise with the ability to influence and support sales outcomes.
• Demonstrated success in data analysis and translating insights into recommendations.

Annual base salary range: $140,000–$160,000. In addition to base salary, Voya offers incentive opportunities (annual cash incentives, sales incentives, and/or long‑term incentives) based on the role to reward the achievement of annual performance objectives.

Voya Financial is an equal‑opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. Reasonable accommodations are available for persons with disabilities.

Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.