Account Manager

* Applicants MUST have prior Capital Medical Device Sales experience and currently reside in New England.

The primary role of a Vapotherm Account Manager is the successful execution of Sales/Business Development Plans for their assigned territory and the achievement of quarterly and annual sales plan objectives. The Account Manager is responsible for maximizing the sales of Vapotherm products, initiating & building sustainable relationships with Customers/Physicians and ensuring superior customer satisfaction.

• Identifies the needs of each customer and develops quarterly sales plans designed to best meet those needs.
• Develops and implements a plan to secure new business and expand current business.
• Develops and implements a plan for territory call rhythm with guidelines and metrics.
• Executes on strategies designed to open new accounts as well as increase individual account revenue/profitability.
• Participates in the management of Vapotherm’s Medical Education training program for physicians within their territory to ensure that they are confident and competent to safely and effectively utilize Vapotherm’s technology.
• Demonstrates disciplined use of Vapotherm’s CRM/ system to track sales, monitor sales results and analyzes sales data within territory.
• Manages business operations for their territory in accordance with Vapotherm company policies and procedures.
• Maintains knowledge of key customers, the market, industry trends, competitors, and leading competitive strategies.
• Develop, cultivate and maintain relationships with Key Customers, Key Opinion Leaders and Strategic Partners within the territory as a means to obtain and provide technical, professional and managerial support for Vapotherm products.
• Provides ongoing communications with customers (hospitals, physicians, and purchasing agents).
• Shares “best practices” and innovative ideas that can impact Vapotherm’s overall success.
• Has a strong knowledge of the Vapotherm Clinical message and can effectively share this message to complete demos and in-services with customers.

• Bachelor’s Degree
• 4+ years proven track record of success in sales, preferably Medical Device sales
• Lives within the territory that is to be supported

An Account Manager must maintain a functional knowledge base which includes being informed on:

• Medical Device Industry
• Vapotherm Product Knowledge
• Competitive Products
• Medical Terminology
• Medical Procedures / Trends
• Clinical Operations
• New Market Opportunities
• Relationship Management

• Ability and willingness to travel overnight (>75%)
• Great public speaking skills
• Team-oriented
• Time management abilities
• Interest in innovative medical therapies and technology

While performing the duties of this job, the employee is regularly required to sit and/or stand for extended periods of time for meetings or work, travel to different locations via car or airplane, operate a motor vehicle, operate a personal computer, visually inspect reports/forms, conduct oral communication via telephone or in person, retrieve and return files, and occasionally lift up to 25 pounds.