Senior Client Executive

Sr. Client Executives work with senior business and IT leaders at mid-market and enterprise organizations to solve complex infrastructure, cloud, managed services, and security challenges with TierPoint solutions. This role is responsible for building executive-level relationships, creating new logo opportunities, expanding existing named accounts, and leading consultative sales cycles that result in recurring revenue growth. Success requires disciplined territory planning, strong business acumen, and the ability to align TierPoint resources around measurable customer outcomes.

At TierPoint, success requires ambition, resourcefulness, accountability, and tenacity. We operate with a bias for action and rely on sellers who can build trust with customers, collaborate across teams, and take ownership of results in a competitive market. Come join the world-class Sales Team we are building.

• Prospect, qualify, and create new relationships with clients who can benefit from TierPoint solutions
• Develop and execute a territory plan for a defined set of named accounts and target prospects, including account prioritization, executive mapping, partner strategy, and measurable pipeline creation goals.
• Uncover business strategies, initiatives, and pain points in new and existing accounts that can be addressed through TierPoint offerings
• Gain a deep understanding of clients’ internal IT operations and the priorities and people that drive purchasing decisions to align TierPoint solutions with organizational needs
• Create personalized, relevant, and executive-level messaging that connects customer business priorities to TierPoint outcomes across email, phone, meetings, and account planning activities.
• Consistently achieve or exceed monthly recurring revenue (MRR) goals
• Build and leverage partner relationships, including Microsoft and other strategic ecosystem partners, to create co-sell opportunities, strengthen account access, and expand TierPoint’s relevance with customers evaluating cloud and managed services options.
• Accurately forecast monthly and quarterly bookings in a timely manner
• Proactively manage pipeline, opportunity stages, next steps, close plans, and activity history in CRM to support accurate forecasting, deal inspection, and cross-functional visibility.
• Learn, maintain, and communicate in-depth knowledge of TierPoint solutions, industry trends, and competition
• Effectively collaborate and build mutually beneficial relationships with a variety of Partners and stakeholders in the TierPoint ecosystem to drive business in territory
• Provide high-quality internal and external customer service consistent with TierPoint’s core values.
• Other duties as assigned by manager

• Demonstrates professionalism, responsiveness, and customer focus in all internal and external interactions.
• Exercises sound judgment when handling confidential customer, partner, pricing, contract, and company information.
• Ability to meet deadlines and handle sensitive and pressured situations.
• Ability to identify issues and help develop strategy and tactical plans for various department initiatives
• Ability to use good judgment and decision-making skills
• Ability to use CRM, Microsoft Office, collaboration tools, video conferencing, and standard business technology required to manage a modern enterprise sales territory.

• Experience selling into New England mid-market and enterprise accounts, with established knowledge of the regional business community, partner ecosystem, and buyer network.
• At least 10 years of successful quota-carrying enterprise sales experience in complex technology solutions, with demonstrated ability to manage the full sales cycle from prospecting through close and…