Community Service Officer

Introduction

Babson College is a world-class business school, empowering entrepreneurial leaders to create great economic & social value. It's an exciting launch pad for anyone who wants to make a real impact in higher education. We provide everything you need to achieve your goals, including learning opportunities, outstanding benefits, rich rewards, wellness programs, & a genuine dedication to creating a diverse, multicultural & inclusive community.

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Working under the supervision of a Police Sergeant, the Community Service Officer (CSO) serves in an unarmed, uniformed security position. Specifically responsible for working as a call taker and dispatcher in the Public Safety Department Communications Center. This position may also be responsible for patrolling the campus on foot or in a vehicle; issuing parking tickets; performing walking or mobile escorts;

and assisting with various public safety functions.

This is a non-exempt position with an hourly rate of $27.46; the role is also eligible for bonuses based on performance and budget.

Babson College offers a comprehensive benefits package for full-time employees working at least 28 hours per week.

• Insurance Coverage:
  Medical, dental, vision, group life and long-term disability insurance, business travel accident insurance, and mental health benefits.
• Time Off:
  Starting at 2 weeks of vacation annually, 2 weeks of sick time, 1 week of paid family illness time, 6 weeks of paid parental leave, and 12 paid holidays per year. President’s holidays are determined each year.
• Retirement:
  Participation in a 403(b) retirement plan with mandatory employee contributions and a 4:1 employer match.
• Additional Benefits:
  Wellbeing programs, virtual fitness platform, and employee assistance program.

All questions or concerns about this posting should be directed to the Office of Human Resources at hr.

• Work in the Public Safety Department’s Communications Center as a dispatcher including but not limited to receiving emergency calls, determining the nature and location of incidents, and dispatching appropriate police, fire, and emergency medical services personnel using radio, telephone, and computer systems. Responsible for operating complex dispatch software, coordinating communications, relaying information between emergency responders and agencies, providing pre-arrival instructions, maintaining detailed records, and operating in high-stress, shift-based environments.
• Responsible for parking enforcement, foot and mobile escorts, and providing a safe and secure environment at special events on campus.
• Perform daily unlock and lockup of campus buildings.
• Patrol campus on foot and/or in a vehicle in an unarmed uniformed security function.
• Maintain radio communications with police, assigns tasks to officers using proper communications procedures based on safety priority and availability of personnel. Monitor radio communications of local police and fire departments.
• Answer routine business and emergency phone calls.
• Monitor and operate access control systems, alarm systems, and CCTV.
• Actively involved in Community Engagement by providing a variety of services along with offering assistance and being a resource for members of the Babson College Community.
• Participate in and deliver Crime Prevention programming.
• May be responsible for the training of other Public Safety personnel as necessary.
• Assists with additional assignments and responsibilities as required.

• High School diploma or GED.
• A minimum of 1-3 years of work experience in a service industry.
• Hepatitis B vaccination and training in compliance with OSHA regulations; must maintain both throughout time in the position.
• Must have an active CPR certification or complete upon hire.
• Knowledge of modern Public Safety and police practices in the areas of patrol, communications/dispatching, emergency medical/first responder services, investigation and crime prevention, with an understanding and commitment to the principles of Community Policing.
• Strong human relations skills; an ability to analyze emergency and non-emergency situations and develop effective…