Dynatrace Engineer

Job Title: Agentic AI Engineer (Dynatrace Integration & AI Observability)

Location: Burlington/Boston, MA OR Princeton, NJ (Onsite)

No C2C Only W2

Job Summary: Infosys is seeking an experienced Agentic AI Engineer with strong expertise in Agentic AI frameworks, Dynatrace Intelligence Platform, AI Observability, and Retrieval-Augmented Generation (RAG). The ideal candidate will design and implement intelligent autonomous agents, orchestrate AI-driven workflows, and integrate advanced AI capabilities with Dynatrace for real‑time monitoring, observability, and operational automation. This role requires close collaboration with SRE, Operations, and Development teams to build secure, scalable, and self‑healing AI‑powered solutions.

• Design and implement intelligent agent‑based workflows using Lang Chain, Lang Graph, and related Agentic AI frameworks.
• Develop autonomous AI agents to automate operational processes, runbooks, incident response, and self‑healing systems.
• Integrate AI agents with the Dynatrace Intelligence Platform, leveraging Grail Data Lake and Smartscape Dependency Mapping for contextual intelligence.
• Architect, develop, and optimize advanced Retrieval‑Augmented Generation (RAG) pipelines.
• Build and manage multi‑agent collaboration frameworks for complex operational use cases.
• Utilize Dynatrace AI Observability to monitor agent interactions, execution traces, prompt performance, and operational costs.
• Implement governance controls, approval workflows, fallback mechanisms, and human‑in‑the‑loop safeguards.
• Establish secure, compliant, and auditable AI operational frameworks.
• Collaborate with Site Reliability Engineers (SREs), Developers, and Operations teams to identify operational challenges and implement AI‑driven solutions.
• Continuously improve AI agent performance, reliability, scalability, and observability.
• Support deployment, monitoring, troubleshooting, and optimization of production AI systems.

Strong experience with Agentic AI Frameworks (Lang Chain, Lang Graph). Experience designing and implementing AI Agents and autonomous workflows. Hands‑on expertise with Dynatrace Platform Integration. Experience with Dynatrace Grail Data Lake. Knowledge of Dynatrace Smartscape Dependency Mapping. Strong experience building Retrieval‑Augmented Generation (RAG) solutions. Experience implementing Multi‑Agent Architectures. Knowledge of AI Observability, tracing, monitoring, and prompt auditing. Experience implementing governance, compliance, and security controls for AI systems.

Understanding of distributed systems, automation, and operational intelligence. Experience working with Dev Ops, SRE, or Operations teams. Strong problem‑solving and troubleshooting abilities.