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Retail Lead — Customer Service & Pet Care

Job in Newton, Sussex County, New Jersey, 07860, USA
Listing for: PetSmart
Full Time position
Listed on 2026-07-08
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Retail & Store Manager, Retail Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Retail Experience Lead — Customer Service & Pet Care

Pet Smart is seeking a Retail Customer Service Lead (Key Holder) in Newton, New Jersey, to provide exceptional service to pet parents. This role involves driving customer experience and overseeing store operations while supporting team development.

Applicants should have 2+ years of retail experience, leadership skills, and the ability to work a flexible schedule, including evenings and weekends.

Pet Smart offers health benefits, a 401k plan, tuition assistance, and career development opportunities.

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