Security Officer - Per Diem, Shift Varies, Newton Medical Center, NJ

Essential Functions

Security and Surveillance

• Patrol hospital buildings and grounds to deter and detect criminal activity, suspicious behavior, and unauthorized access.
• Monitor security cameras, alarms, and other surveillance equipment to ensure the safety of the premises.
• Secure entrances, exits, and restricted areas to prevent breaches or theft.
• Control pedestrian and vehicular traffic as needed.
• Performs all other duties as assigned, including working various 8‑ or 12‑hour shifts (including holidays), being available for call‑back assignments, and attending and successfully completing all mandatory training.
• May be required to lift up to 50 lbs. and stand for extended periods (up to four hours).

Emergency Response to incidents at AH Locations

• Respond promptly to disturbances (AH Security Assistance) involving Team Members, Patients and/or Visitors. The Security Officer will deescalate the situation and is responsible to ensure the safety of all persons and property.
• Respond promptly to all acute medical events (AH Medical Assistance) to assist clinical staff as needed.
• Respond promptly to all fire alarms (AH Facility Alert Fire Emergency) and participate in fire suppression and assist Team Members, Patients and Visitors as needed.
• Respond and investigate all missing children (AH Missing Person/Child/Infant) and any suspected infant abduction (AH Infant/Child Abduction).
• Responsible to provide Leadership to our Team Members, Patients and Visitors during any Active Shooter situation (AH Active Shooter).
• Responsible for assisting all Team Members, Patients and Visitors during any Disaster or Emergency Situation (AH Facility Alerts)

Access Control

• Verify the identity of visitors and vendors entering AH Medical Centers, Corporate Locations and Off‑Site Locations as appropriate.
• Enforce hospital policies and procedures regarding access to sensitive areas, such as patient rooms, operating rooms, or pharmacies.
• Issue and manage all Team Member badges.
• Familiarity with EZ Lobby and Rep Trex computer systems for managing vendor badge access.

Customer Service

• Provide directions and assistance to patients and visitors.
• Maintain a professional demeanor while addressing complaints or concerns.
• Serve as a visible point of contact to reassure staff and visitors that our facilities are a safe environment.

Reporting and Documentation

• Prepare well written, detailed, and accurate incident reports for all security-related events utilizing the IMC Computer database.
• Maintain logs of daily activities to include patient scans, helicopter arrivals, property reports, contraband reports, panic button testing, and forensic patients.
• Establish and maintain effective communication with all Team Members.
• Proficient in the use of Security Technology to include AHECN distribution, IMC Computer, Mutualink, Victor Video System and ONYX Panel.

Training and Collaboration

• Work closely with hospital staff, including the nursing and administrative teams, to ensure safety protocols are followed consistent with AH Policies and Procedures.
• Collaborate with law enforcement and emergency services as required.
• Participate in the Iron Temple Response Control Techniques (RCT) Training twice per month and maintain a valid RCT Certification with Iron Temple.
• Complete the FEMA Incident Command System 100, 200 course and the IS 700 National Incident Management System course.
• Participate in the Emergency Management Decontamination Training.
• Remain updated on all AH and Protection and Security Services Policies and Procedures.