First Case Manager

Overview

Multiple, full-time case managers needed for the Keeping Families Together program to provide comprehensive case management services to individuals and families experiencing homelessness. The primary goal is to assist clients in achieving stable housing and increased self-sufficiency using a strengths-based, Housing First approach.

• Client Assessment and Engagement
  Conduct thorough assessments of clients’ housing needs, social history, and eligibility for services. Develop personalized housing plans based on clients’ needs and preferences.
• Service Coordination
  Link clients to appropriate agency and community resources, including medical, mental health, and social services. Facilitate the application process for housing assistance programs, such as Section 8 and other subsidies. Coordinate with landlords and housing agencies to secure affordable and suitable housing options.
• Case Management
  Maintain regular contact with clients through home visits and other communication methods. Monitor clients’ progress towards achieving their housing and self-sufficiency goals. Maintain accurate and up-to-date client records using HMIS/BAS-Net and other databases.
• Advocacy and Support
  Advocate for clients’ needs and rights within the community and with service providers. Provide crisis intervention and support as needed. Educate clients on tenant rights and responsibilities.
• Administrative Duties
  Prepare and submit timely reports and case notes. Participate in relevant training, workshops, and meetings. Ensure compliance with agency policies and procedures.

• Bachelor’s degree in social work, Human Services, Counseling, or a related field (or equivalent experience).
• Minimum of 2 years of experience working with vulnerable populations, such as individuals experiencing homelessness, mental illness, or substance abuse.
• Strong understanding of the Housing First model and principles.
• Excellent communication, organizational, and problem-solving skills.
• Valid driver’s license.

• Knowledge of local housing resources and services.
• Bilingual abilities are a plus.

• Ability to work flexible hours, including evenings and weekends as needed.
• Travel to various locations for client meetings and home visits.

• Ability to lift and carry up to 25 pounds.
• Ability to sit, stand, and walk for extended periods.

Health benefits, on-site childcare, and 401K plan available. Salary for this position is $45,000 - $55,000, commensurate with previous non-profit management experience, references, and other factors.