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Furniture Customer Care Specialist

Job in Newton, Catawba County, North Carolina, 28658, USA
Listing for: Bassett Furniture Industries, Inc.
Full Time position
Listed on 2026-08-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 32000 - 52000 USD Yearly USD 32000.00 52000.00 YEAR
Job Description & How to Apply Below

Bassett Furniture Industries, Inc. seeks a Customer Service Representative to act as a liaison between customers and our upholstery/wood manufacturing plants at our Upholstery headquarters in Newton, NC.

The role requires strong product knowledge and adherence to company policies to provide quick, accurate assistance to customers. Responsibilities include answering product problems and order status questions, maintaining professionalism with clients, and processing orders, repairs, and returns.

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