Part Time Parts Specialist​/Service Writer

Job Details

Job Location:

Newton - Newton, NC 28658

Position Type:
Full Time

Join the Team at James River Equipment in Newton

• Greet customers, collaborate on parts needs in person, by phone, and online by asking questions to identify a solution, process the order, complete the sale
• Place machine down orders and stock orders as requested
• Process parts requests for internal and external customers
• Assists in completing customer service authorizations, identifying all repairs through communication with customer and technicians, and provide cost estimates/quotes to customers
• Complete customer service work authorizations by coordinating with service technicians, foreman, manager and parts department

• Enjoy being customer-facing, positive attitude, willingness to learn, good communication and excellent attendance
• Attention to detail, problem solving skills, customer service skills and recent computer use with experience in dealership software and parts/inventory systems a plus
• Ability to handle high volume of customer inquiries with timely follow up and not afraid to answer the phone

Upon joining James River Equipment, you will be welcomed into a supportive, collaborative, and diverse team that takes pride in a job well done and is appreciated for the work they do!

For more information about what it's like to work at James River Equipment, please visit our website at