Manager - Quality Assurance

Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 32 countries and territories in North America, the Greater Caribbean, and Europe. The Partnership's midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical infrastructure complements the Partnership's fuel distribution operations, which distribute over 15 billion gallons annually to approximately 11,000 Sunoco and partner-branded retail locations, as well as independent dealers and commercial customers.

At Sunoco, we take great pride in what we do and wholeheartedly believe our employees drive success for our company and our customers. We are always looking for the best and brightest talent and we are committed to making your job a challenging and rewarding experience.

Summary

The Quality Assurance Manager oversees Sunoco's fuel quality programs, including consumer complaint investigations, field surveillance, laboratory operations, and fuel testing. This role supports terminal operations, manages QA technicians across multiple markets, and partners closely with the Sunoco Performance Products team.

Key Responsibilities

* Lead investigations into consumer fuel quality issues and recommend reimbursement decisions.

* Provide guidance to Sunoco Insurance on claim handling.

* Manage QA technicians and inspection schedules.

* Direct inspections for routine compliance, suspected contamination, or cross‑hauling concerns.

* Oversee laboratory operations, equipment maintenance, and testing accuracy.

* Manage fuel testing programs for Performance Fuels, station samples, winter diesel, and terminal oversight.

* Advise terminal personnel on product quality standards and regulatory requirements.

* Assist with response to contamination incidents.

* Manage third‑party inspection and testing orders.

Qualifications

Education & Experience

* Bachelor's degree in engineering, Chemistry, Environmental Science, or related technical field.

* Minimum 8 years of experience in petroleum retail operations (compliance, product quality, delivery, or equipment engineering/maintenance).

* Project management and organizational leadership experience.

Skills & Abilities

* Strong written and verbal communication skills.

* Ability to influence without direct authority.

* Strong analytical, organizational, and computer skills.

Working Conditions

* Primarily office‑based environment.

* Ability to remain stationary for extended periods (up to 50%).

* Occasional overnight travel.