JV Client Coordinator

CHOP-Soar Autism Center Client Coordinator - Pennsylvania Address 60 Blacksmith Road, Newtown, PA, 18940, US Compensation $55,000.00 - $60,000.00/year

Job Description

We’re excited to announce a new internal opportunity in our new Pennsylvania region: the CHOP-Soar Client Coordinator (CSCC) role. Please note that this is a hybrid role (60% in-person) and relocation to Pennsylvania is not required.

This role will centrally coordinate between our clients, our clinicians, and the practitioners at CHOP throughout the entire client care journey. This is a unique role that serves as the coordination point between CHOP-Soar and CHOP. Important features of the job are outlined below:

• Intake coordination: Manage the referral, waitlist, and intake of new potential clients across Pennsylvania's new clinics.
  • Call families to schedule diagnostics, MDAs, Vinelands, tours, admissions, etc.
  • Provide families with clear information and instructions, and manage them through different intake
  • Work with our PA leadership to fully own the incoming pipeline of clients, including managing the intake volume and waitlist
  • Meet regularly with Admissions team and leadership to review & make decisions on borderline cases and referrals
• Information management: Work between CHOP's health records system (Epic) and our internal tools to ensure client data is consistent, accurate, and up-to-date.
  • Collect relevant information from families and ensure it is being kept up to date in all systems
  • Ensure data on client progress is consistently gathered from our clinicians and matches across systems
  • Perform analyses on clinical and operational data and make recommendations to improve our care or processes
• Central communications owner: Serve as the primary point of contact between CHOP practitioners and our clinicians on a day-to-day basis.
  • Use Epic to send and receive clinical data about our clients to CHOP practitioners
  • Serve as the go-between with our clinicians and CHOP practitioners on critical updates & requests
  • Compile regular summary reports for clients that will be used in cross-team care reports
• Operational process support: Manage and improve processes in reporting, tracking, and communicating that will be critical to our success and growth in Pennsylvania

• Highly organized and responsible
• Enjoys fast-paced operational work
• Comfortable working with technology systems and data
• Excellent communicator – able to have challenging conversations with families or practitioners while maintaining a positive attitude and warm, empathetic demeanor
• Excited to take on a central and essential role with Soar in a brand-new market

• Seeking long-term professional growth within Soar
• RBT level 2 or above, in good standing
• Employed by Soar for at least 6 months
• Able to work East Coast hours
• A mission deeply focused on care quality for kids. We are deeply committed to advancing the standard of care for young kids with autism, via high-quality, ethical services to their families.

• Up to $12,000 in annual bonuses
• Quality medical ($0 deductible), dental, and vision plans
• A company 401K with company contribution
  11 company holidays plus 15 additional days off
• Short term disability for all staff covered by Soar
• Competitive compensation package commensurate with experience
• Opportunities to grow your professional career in a growing organization:
  Multiple opportunities and avenues for career advancement

Apply by: End of day Wednesday, February 18th, 2026

Applications:

We look forward to hearing from those interested in this incredibly important opportunity to help shape our growth in the Pennsylvania region. For questions, please reach out to Allison Grant.