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Industrial Tech Support Specialist (Tier 1
Job in
Newtown, Bucks County, Pennsylvania, 18940, USA
Listed on 2026-08-19
Listing for:
Xyntek Inc.
Full Time
position Listed on 2026-08-19
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Catalyx is hiring a Technical Support Specialist (Tier 1 Service Support) in Newtown, PA. You will be the first contact for customer tickets, triaging issues and performing initial remote troubleshooting to resolve common equipment and software problems.
You will escalate complex scenarios to Field Service Engineers or Engineering teams, document steps and maintain records, and coordinate dispatches when on-site work is required.
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