Residential Solar Field Service Technician

Benefits:

• Health insurance
• Paid time off
• 401(k)
• 401(k) matching
• Company parties
• Dental insurance

Exact Solar – Newtown, PA
Full-Time | Residential Solar Service & Warranty

Exact Solar is a well-established, locally owned solar installation company serving Pennsylvania and New Jersey. For nearly 20 years, we have built our reputation around high-quality workmanship, knowledgeable employees, honest customer education, and exceptional long-term service.

Unlike many solar companies, we perform our work with our own trained employees and remain committed to our customers well after their systems are installed. As our installed customer base continues to grow, we are expanding our dedicated residential service team.

We are seeking a Residential Solar Field Service Technician who can help troubleshoot, diagnose, repair, and maintain residential solar and battery systems while providing an excellent experience for our existing customers.

This is primarily a service and troubleshooting position
, rather than a new-construction installation role.

The technician will travel to existing customer homes throughout our service territory to investigate system performance issues, diagnose electrical and equipment problems, perform repairs, replace failed components, complete warranty work, and help ensure our customers' systems continue operating properly.

The ideal candidate combines strong technical troubleshooting skills with professionalism, communication skills, and a genuine desire to solve problems for customers.

• Perform residential solar photovoltaic system service, maintenance, troubleshooting, and repair.
• Diagnose solar production and system performance issues.
• Troubleshoot electrical, communications, monitoring, inverter, microinverter, and related equipment problems.
• Identify failed components and determine appropriate corrective actions.
• Replace or repair solar equipment including inverters, microinverters, optimizers, monitoring equipment, electrical components, wiring, breakers, disconnects, and other system components.
• Support manufacturer warranty claims and equipment replacement processes.
• Troubleshoot residential battery and energy-storage systems where applicable.
• Communicate with customers regarding the issue identified, work performed, and any required follow-up.
• Document service visits thoroughly, including diagnostic findings, photographs, equipment information, and completed repairs.
• Coordinate with Exact Solar's office, operations, and technical teams when additional support or follow-up work is required.
• Review system monitoring portals remotely and in the field as part of the diagnostic process.
• Safely access residential roofs and rooftop solar arrays when required.
• Perform system inspections and preventative maintenance.
• Correct workmanship or installation issues when identified.
• Maintain an organized service vehicle and appropriate tools, materials, and replacement equipment.
• Follow Exact Solar safety procedures and applicable electrical, building, and manufacturer requirements.
• Represent Exact Solar professionally in customers' homes and throughout the community.

We are looking for someone who enjoys figuring things out.

Residential solar service often requires more than simply replacing a component. The technician must be able to methodically troubleshoot a system, understand what the monitoring data is showing, evaluate electrical conditions in the field, and determine the actual source of a problem.

Strong candidates may come from solar installation, electrical service, solar O&M, renewable-energy service, or a related electrical troubleshooting background.

• Previous residential solar installation, service, or maintenance experience.
• Strong electrical troubleshooting and diagnostic skills.
• Familiarity with residential electrical systems and equipment.
• Experience with solar inverters, microinverters, monitoring systems, and communications equipment.
• Experience with Enphase, Solar Edge, or similar residential solar platforms is highly desirable.
• Battery-storage experience is a plus.
• Ability to safely work on residential roofs and use ladders.
• Comfortable using digital monitoring platforms, mobile applications, and field-service software.
• Strong attention to detail and ability to document diagnostic work clearly.
• Valid driver's license and safe driving record.
• Ability to work independently in the field while…