Treatment Coordinator​/Dental Receptionist

Overview

At [LOCATION NAME], an office within Dental Associates of Connecticut, our mission is to provide quality dental and personal care to all our patients in a relaxed and comfortable environment in which patients feel welcomed, accepted, secure, and confident in the care that they are receiving. We believe that satisfying all of our patients is our most important goal. Our network of high-standard professionals provides exceptional care to our patients throughout Connecticut.

We are currently searching for a highly motivated Treatment Coordinator / Dental Receptionist to join our team in our [LOCATION] location. The ideal candidate should have a strong work ethic, be a team player, and possess the ability to multitask.

The Treatment Coordinator serves as a liaison between the doctor and the patient. They assist in gathering information during the new patient experience, coordinate a treatment plan with the doctor, and present it to patients. They are knowledgeable about the treatment and timelines, the doctor’s schedule, and are prepared to negotiate financial arrangements with clients. The Treatment Coordinator provides a calm and warm environment for patients who are otherwise anxious and concerned about how to afford dentistry.

They also coordinate, as needed, with other offices who share in the care of patients, ensuring that referrals and correspondence are received and followed up on.

• Greet & check in patients
• Handle heavy phone volume
• Schedule appointments for doctors & hygienists
• Act as a liaison between patients & doctors
• Enter patient treatment plans
• Discuss treatment needs with patients & make financial arrangements
• Estimate, collect, & post patient payments
• Follow up on patients with unscheduled treatment needed
• General office duties (printing, faxing, computer data entry, etc.)

• 401(k)
• 401(k) matching
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan

• High school diploma or general education degree (GED)
• Dental reception experience
• Excellent computer skills
• Superior customer service skills
• Willingness to learn & grow
• Ability to reliably commute to the office location in [LOCATION], CT
• A desire to become part of our family-oriented team & support our mission to deliver the best patient experience possible!
• Ability to work within current office hours; shifts will be determined and include up to two evenings per week and two Saturdays per month.

Newtown Location

Hours:

Position is 5 days per week, with 1-2 late nights per week and 1-2 Saturday’s per month.

• Dentrix Ascend Software Experience

$20-24 per hour DOE