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Senior Service Technician
Job in
Newtown, Fairfield County, Connecticut, 06470, USA
Listed on 2026-02-16
Listing for:
360 Recruiting Group
Full Time
position Listed on 2026-02-16
Job specializations:
-
Engineering
Electronics Technician, Systems Engineer
Job Description & How to Apply Below
Newtown, United States | Posted on 01/28/2026
About 360 Recruiting Group:We are the trusted partner to many small-mid-sized businesses throughout New England. As a dedicated partner, we work as an extension of their organization, offering full-service recruiting to hire for direct and permanent positions with our clients. Please view the specific job descriptions to learn more about the companies with which we partner.
Job Description
Senior Service Engineer –Ultrasonic Instrumentation
We are a manufacturer of advanced ultrasonic laboratory and industrial systems integrating high-frequency power electronics,precision mechanical assemblies, and control systems.
We are seeking a technically strong, hands-on Service Engineer who can diagnose complex electro-mechanical equipment at the component level and work directly with customers to resolve application andsystem issues.
This is not a general mechanic position. We are looking for someone comfortable troubleshooting electronics, interpreting schematics, thinking independently, and working within structured technical systems.
What You Will Do
- Diagnose and repair ultrasonic generators, transducers, and integrated control systems
- Perform component-level electrical troubleshooting using oscilloscopes, multimeters, and diagnostic tools
- Analyze system performance and leadroot-cause investigations
- Communicate directly with laboratory and industrial customers via phone and email to troubleshoot issues and provide technical guidance
- Maintain clear, professional written and verbal communication with customers regarding findings,recommendations, and next steps
- Document service activities and maintain accurate records within our ERP and service management systems
- Learn and effectively use our ERPplatform to track service history, parts usage, and technical documentation
- Collaborate with Engineering onproduct performance improvements
- Provide technical leadership withinthe service function
What We Are Looking For
- AS degree or higher in Electrical Engineering Technology, Electronics, Mechatronics, or similar
- 5+ years servicing industrial equipment or laboratory instrumentation
- Strong background in:
- Power electronics
- High-frequency systems
- Control systems
- Ability to read schematics and troubleshoot beyond part replacement
- Experience using ERP, MRP, orservice management software, or willingness to quickly learn structured systems
- Professional communication skills with the ability to clearly explain technical issues to customers by phoneand email
- Independent thinker and advanced problem solver
Why Join Us
- Health, life, and disability insurance
- 16 days PTO
- 401K with employer match
- Profit Sharing
- State-of-the-art machine shop and applications lab
- Small company where your technical expertise has real impact
Position Requirements
10+ Years
work experience
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