Front Desk Agent

Benefits:

Free food & snacks

Health insurance

Help or transport service

Paid time off

Vision insurance

401(k)

401(k) matching

Dental insurance

Employee discounts

More than a group of hotels, the LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. The LINE hotels are both reflective and responsive— shaped by the communities they are part of while also contributing something new to those places.

The LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture.

More than a group of hotels, the LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. The LINE hotels are both reflective and responsive— shaped by the communities they are part of while also contributing something new to those places.

The LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture.

In the heart of New York City, The Ned No

Mad embodies timeless elegance and modern luxury within the historical Johnston building at the bustling intersection of 28th and Broadway. Expect experiences that transcend accommodation, becoming journeys through time and style. The building also houses Ned's Club No

Mad New York, a private membership club with a global community of like-minded professionals seeking connection and inspiration in exclusive spaces. Coming soon is Ned's Club Washington DC, offering even more opportunities for meaningful connections and enriching experiences.

That colorful hotel in the desert, The Saguaro is a good time. It’s not that complicated. There’s plenty of sunshine, a buzzing pool scene and lots of local flavor.

We are seeking a dynamic Front Desk Agent to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.

Greet every guest promptly with a smile and maintain eye contact

Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel

Handle all guest interactions, in person and over the phone, with the highest level of hospitality and professionalism, accommodating special requests whenever possible, resolve customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.

Check in guests, assure that guest is assigned type of room requested and the correct rate is charged.

Arrange for luggage to be delivered to guest rooms as needed

Issue correct keys to the guest

Check out guest at end of stay, ascertain guest satisfaction, collect keys, post late charges and present bill to guest

Settle guest bills accurately

Maintain a balanced bank assigned by the hotel and make change, cash checks, exchange foreign currency as needed

Reconcile all transactions at the close of each shift

Create a friendly, comfortable and helpful atmosphere for guests that demonstrate the highest standards for gracious hospitality

Accept reservations, changes and cancellations in the absence of Reservations Department Staff

Handle guest inquiries in a prompt and courteous manner, whether personally or by introducing the guest to the appropriate department

Unde…