Project & Product Operations Associate; onsite

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Newtown, CT, US

3 days ago Requisition

Location:

Newtown, CT

Newtown Savings Bank is seeking an individual with strong analytical, organizational, and problem‑solving skills for the role of Project & Product Operations Associate
. The Associate plays a key operational and analytical role within the Project Management Office (PMO) supporting the successful execution of internal initiatives, enterprise tools, and process transformation efforts across the Bank.

This role blends project management execution internal product ownership of internal platforms and tools, and change management support, serving as a central point of coordination between business stakeholders, technology teams, and operational partners. This role is responsible for ensuring initiatives are delivered in a controlled, well‑documented, and repeatable manner, and exercises independent judgment in prioritizing work, resolving issues, and aligning delivery with governance standards and strategic objectives.

The role carries ongoing accountability for the effectiveness, adoption, and continuous improvement of assigned internal systems and tools.

In addition, this position assumes operational ownership for specific enterprise functions, including the oversight and governance of the Bank’s equipment and infrastructure inventory. These responsibilities are carried out concurrently with active project deliverables and require sustained accountability beyond project timelines.

This is an onsite opportunity at our Corporate office in Newtown, CT. The role has a remote option of one day per week.

PRIMARY RESPONSIBILITIES

Project Delivery, Product Ownership, and Change Management

• Coordinate and support medium‑to large‑scale internal projects and cross‑functional initiatives related to technology platforms, operational systems, and process improvements.
• Help with PMO execution by supporting planning, scheduling, dependency management, risk and issue tracking, escalation, and status reporting across multiple concurrent initiatives.
• Support internal product ownership and lifecycle activities for enterprise tools and platforms, including requirements definition, backlog support, testing coordination, release readiness, and post‑implementation review.
• Provide support to organizational change management efforts, including stakeholder analysis, communications planning, training coordination, readiness assessments, adoption measurement, and reinforcement activities.
• Develop, maintain, and enhance project documentation, including schedules, workflows, decision and issue logs, risk assessments, and standard operating procedures.