Senior Supervisor, Substation Operations

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.

Provides leadership for the construction, maintenance, and repair of substation equipment. Analyzes historical inspection, maintenance, test and operational data to establish appropriate maintenance requirements for equipment. Actively promotes and enforces a safety-first work environment and positive safety culture. Engages and motivates employees to deliver the best possible customer experience.

• Serves as the local technical lead or coach for other supervisors
• Develops and coaches other supervisors in various aspects of their role (i.e. – managing crew performance, daily job briefings and work site visits, safety, O&M/Capital accounting, etc.)
• Authorizes re-allocation of resources in situations where conflicting priorities exist (i.e. – greater than expected field employee absence, re-configures crews)
• Drivers innovation and change in business processes
• Leads area work center activities during manager absence
• Represents manager at department, customer, and community meetings

• Supervises crews in construction and maintenance activities for T&D substations.
• Coordinates maintenance and construction of assigned assets by making arrangements for staffing, materials and equipment with other sections such as Maintenance, Field Communications/Engineering, Control Centers and contractors according to prescribed schedules and methods
• Responsible for the reliability and condition of substation assets
• Analysis of maintenance data and its accurate input directly into company database
• Sets clear expectations and provides ongoing feedback to employees regarding their performance. Effectively addresses performance issues. Conducts comprehensive performance reviews (per applicable bargaining unit contract).
• Responsible for the proper application of local union contracts and agreements. Works with managers and employees to resolve grievances and concerns in a timely and complete manner.
• Directs safety awareness and compliance initiatives within the group, and monitors safety performance. Champions efforts to achieve world-class excellence regarding safe work practices and procedures, and safety performance.
• Demonstrates and role models a customer-first attitude. Seeks to quickly resolve customer issues by collaborating with employees and other departments.

• Thorough knowledge of applicable work practices and procedures and safety requirements
• Detailed knowledge of power system maintenance and operations

• Bachelor’s Degree or the equivalent related experience is required.

• Senior Supervisor:
  Minimum of eight (8) to ten (10) years of related experience is required.
  • Previous supervisory experience is required, experience in substation operation and maintenance is preferred.
  • Demonstrated ability to:
    • Serve as the local technical lead or coach for other supervisors
    • Develop and coach others
    • Lead area work center activities during manager absence
    • Professionally represent Eversource in Manager’s absence at department, customer, and community meetings.

• Must hold a valid motor vehicle operator’s license; valid CDL preferred.

• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.

• Build trusting relationships
• Manage and develop people
• Foster teamwork and cross-functional collaboration
• Lead change
• Communicate strategic vision
• Create an engaged workforce
• Focus on the customer
• Take ownership &…