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Chief Customer Success & Adoption Officer

Job in Niagara Falls, Niagara County, New York, 14304, USA
Listing for: Axon
Full Time position
Listed on 2026-09-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
  • Management
Salary/Wage Range or Industry Benchmark: 171000 - 274000 USD Yearly USD 171000.00 274000.00 YEAR
Job Description & How to Apply Below

Axon seeks a Vice President of Customer Success to lead a ~100-person organization serving U.S. Public Safety customers.

You will shape strategy, build processes, and ensure proactive engagement with field teams across major hubs like Scottsdale, Boston, Seattle, Atlanta, and New York. You will own budgets and headcount, partner with Product and Sales, and drive adoption, risk management, and customer outcomes through metrics and playbooks.

This role is for the Chief Customer Success & Adoption Officer role at Axon.

Join Axon and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Chief Customer Success & Adoption Officer role at Axon, based in NY, United States.

We are looking to fill the Chief Customer Success & Adoption Officer position at Axon in NY, United States.

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