Commercial Cleaning - Assistant Team Lead

Commercial Cleaning
- Assistant Team Lead

Niagara Falls-NY
- Niagara Falls, NY 14304

Salary Range $17.00 - $18.00 Hourly

The Assistant Team Lead supports the Team Lead in overseeing nightly janitorial operations and ensuring cleaning services are completed safely, efficiently, and according to company and client standards. This is a hands-on working position that assists with team coordination, training, quality inspections, and daily operational tasks while serving as a resource for team members throughout the shift.

The Assistant Team Lead helps maintain a safe and productive work environment and may assume Team Lead responsibilities in their absence.

• Team Support & Leadership
• Assist the Team Lead with coordinating nightly sanitation crews.
• Lead by example by working alongside team members and completing cleaning tasks.
• Support the Team Lead in assigning daily work and monitoring task completion.
• Provide guidance and assistance to team members throughout the shift.
• Communicate operational concerns to the Team Lead or next level manager.
• Assist with monitoring attendance and timekeeping and report concerns to the Team Lead.
• Training & Employee Development
• Assist with training new employees on proper cleaning procedures and equipment.
• Reinforce company policies, safety procedures, and quality expectations.
• Provide coaching and support to help team members improve performance.
• Encourage teamwork, accountability, and a positive work environment.
• Cleaning Operations & Quality Assurance
• Perform janitorial duties while helping ensure work is completed according to company and client standards.
• Assist the Team Lead with inspecting completed work for quality and completeness.
• Participate in store walkthroughs with management as assigned.
• Assist with completing operational checklists and required documentation.
• Report operational issues, equipment concerns, or client requests to the Team Lead.
• Safety & Compliance
• Promote and follow all company safety procedures.
• Help maintain a safe, clean, and organized work environment.
• Ensure emergency exits and eyewash stations remain accessible.
• Assist with proper handling, storage, and securing of equipment and propane tanks.
• Verify cleaning equipment is drained, cleaned, charged, and ready for the next shift.
• Equipment & Facility Management
• Ensure cleaning tools and supplies are properly stored after each shift.
• Return propane tanks to designated storage areas and ensure they are secured.
• Help maintain organized janitorial closets and storage areas.
• Report damaged or malfunctioning equipment to the Team Lead.
• Reporting & Communication
• Assist with completing daily operational reports and checklists.
• Communicate shift updates and operational concerns to the Team Lead.
• Document incidents, equipment issues, and completed inspections as required.
• Support communication between team members and management.
• Key Performance Indicators (KPIs)
• Cleaning assignments completed according to quality standards
• Tools and equipment properly stored
• Equipment cleaned and prepared for the next shift
• Propane tanks secured properly
• Daily checklists completed accurately
• Safety procedures consistently followed
• Positive teamwork and communication

• High school diploma or equivalent required.
• Previous janitorial, custodial, or commercial cleaning experience required.
• Prior leadership, trainer, or lead experience preferred but not required.
• Strong communication and interpersonal skills.
• Ability to work collaboratively with a team while leading by example.
• Detail-oriented with a commitment to quality and customer satisfaction.
• Ability to work night shifts and travel to assigned store locations as needed.
• Bilingual (English/Spanish) preferred.

• Continually required to stand, walk, bend, stoop and kneel
• Frequently required to bend, stoop, and kneel.
• Must be able to lift and/or move 50 + pounds.
• Ability to effectively communicate orally with customers, vendors, management, and other co-workers is crucial. Regular use of the mobile smart phone and e-mail for communication is essential.
• Hearing and vision within normal ranges is essential for normal conversations, to receive ordinary information, and to prepare or inspect documents.
• Must be able to operate forklifts/pallet jacks as needed.
• The job may be performed in a warehouse environment or retail/grocery environment.
• Must be willing to work different shifts when the business need arises.

• Team Player:
  Works collaboratively and supports…