Pre-Implementation Testing Lead

• Lead a small team executing risk-based pre-implementation testing and validation activities
• Test and validate new products, system enhancements, and process changes for intended functionality and compliance
• Engage in business initiatives from requirements development through pre-implementation testing to mitigate risk
• Design and implement a framework assessing customer-harm risk in pre-production
• Validate and test changes affecting KYC onboarding and KYC systems, including standard regression testing
• Review business and technical requirements, understand data mapping and system flows, validate test plans and test cases, and perform or lead hands-on testing
• Automate processes to create capacity and improve efficiency and effectiveness
• Partner with leaders, peers, Lines of Business, Risk/Compliance/Audit professionals, and RCA Managers on risk assessment frameworks
• Participate in projects ensuring compliance with federal, state, and local laws and regulations
• Identify gaps and inform solutions minimizing losses from inadequate processes, systems, or human errors
• Identify, respond to, and elevate risks as appropriate
• Serve as a functional liaison among onshore and offshore teams, leadership, and Lines of Defense

• Bachelor's degree, or equivalent work experience
• Typically more than six years of applicable experience
• Business acumen and credibility to identify and correct potential risks from unclear or incomplete requirements
• Skills using automation tools such as Copilot Studio Agent and Power Apps
• Experience performing or managing UAT, pre-production testing, post-production validation, or control testing
• Experience with key bank systems such as KYC system of record (WebKYC/Omni), Hogan, Fusion, Common Trans, BEE, Apply, iLOS, NetO, and ACAPS
• Proven people leader
• Considerable knowledge of applicable laws, regulations, financial services, and regulatory trends
• Considerable understanding of business line operations, products/services, systems, and associated risks/controls
• Thorough knowledge of Risk/Compliance/Audit competencies
• Strong analytical, process facilitation, and project management skills
• Effective presentation, interpersonal, written, and verbal communication skills
• Effective relationship-building and negotiation skills
• Proficient computer navigation skills using Microsoft Office applications and word processing, spreadsheets, databases, and presentations
• Applicable professional certifications

Demonstrates expertise in risk-based testing and validation, particularly in KYC systems and compliance with financial regulations. Proven ability to lead teams, automate processes, and effectively communicate with stakeholders to mitigate risks and enhance operational efficiency.

• Risk-Based Testing
• KYC System Validation
• Automation Tools Proficiency
• Project Management
• Regulatory Compliance Knowledge

• UAT Management
• Pre-Production Testing
• Post-Production Validation
• Data Mapping
• Test Plan Development
• Regression Testing
• Process Automation
• Analytical Skills
• Project Management Skills
• Risk Assessment

• Effective Communication
• Relationship Building
• Negotiation Skills
• Interpersonal Skills
• Process Facilitation

• Applicable Professional Certifications

• Financial Services
• Risk Management
• Compliance
• Audit
• Regulatory Trends
• Business Line Operations

• Copilot Studio Agent
• Power Apps
• Microsoft Office
• WebKYC
• Hogan
• Fusion
• Common Trans
• BEE
• Apply
• ILOS