Deal Desk Analyst

The world’s most sophisticated companies rely on Alpha Sense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, Alpha Sense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by Alpha Sense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, Alpha Sense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500.

Founded in 2011, Alpha Sense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

Location: Remote (US) - Mountain or Pacific Time

Reports to: Deal Desk Manager

The Revenue Operations team at Alpha Sense drives productivity and improves efficiency for our account executives, account managers and sales development reps. We create and implement operational reporting & analytics, improve processes, and enable strategic initiatives that impact the revenue organization. At our core, we are a dynamic team of highly driven self-starters who are passionate about operations and thrive in a fast paced, challenging environment.

We’re looking for an Analyst to join our Deal Desk team as we scale. This role sits at the intersection of Sales, Finance, and Legal — helping structure, price, resolve redlines and close deals quickly while setting the foundation for repeatable, auditable processes. You’ll combine hands‑on deal support with process design and a growing use of AI tooling to speed up cycle times, and you’ll help define the metrics that show how well the team and our deals are performing.

• 2+ years of experience in Deal Desk, Sales Operations, FP&A, or a related revenue operations function, ideally at a high‑growth SaaS or tech company.
• Strong grasp of deal structuring, pricing, and contract fundamentals (discounting, ramps, multi-year terms, non-standard clauses).
• Hands‑on experience with CRM (Salesforce). Quoting and/or CLM tools experience is a plus.
• Curiosity for applying AI tools to operational or deal workflows.
• Strong cross‑functional communicator, comfortable working with Sales, Legal, and Finance.
• Process‑oriented mindset with a bias toward documenting and scaling what works.

• Proactively review inbound deals for structure, pricing, discounting, and terms before they reach approval — flagging risk and inconsistency early rather than after the fact.
• Serve as a hands‑on partner to Sales throughout the deal cycle, answering questions about deal commercials in real time and unblocking deals stuck in review.
• Apply pricing guardrails and discount frameworks consistently, and escalate exceptions through the appropriate approval path.
• Partner with Legal and Finance to ensure non‑standard terms are reviewed, priced, and documented correctly.
• Identify bottlenecks and drive continuous improvement in the deal review process — from approval routing to documentation to handoffs between teams.
• Work with Rev Ops/Systems teams to embed AI‑assisted steps directly into the Deal Desk workflow (CPQ, CLM, CRM).
• Maintain the core Deal Desk metrics: cycle time, approval turnaround, discount/exception rates, deal desk SLA attainment, and deal quality.

For base…