Solutions Operations Coordinator

Solutions Operations Coordinator

Location:

Miamisburg, OH (Headquarters)

We build what the future runs on. Accelevation designs, manufactures and installs the physical infrastructure that powers today’s most advanced technologies. We’ve grown over 440% in the last 18 months because we take ownership, solve hard problems, and build with purpose. Join us to build the future.

As a Solutions Operations Coordinator, you will serve as a central point of coordination for customer solution activities throughout the lifecycle of mission-critical infrastructure projects. You will help ensure project modifications, customer requests, commercial updates, engineering workflows, and operational processes are executed efficiently and accurately.

Working closely with Sales, Solutions Engineering, Project Management, Operations, Procurement, Manufacturing, Finance, and customers, you will provide visibility, accountability, and structure across project execution activities while helping Accelevation deliver exceptional customer outcomes. This role is ideal for a highly organized professional who thrives in a fast-paced environment and enjoys managing details while collaborating across multiple functions.

• Solutions Operations & Project Coordination
  • Coordinate operational activities associated with customer solutions and project execution
  • Serve as a central point of contact for solution-related requests, project modifications, and cross-functional coordination
  • Facilitate communication between Sales, Solutions Engineering, Project Management, Operations, Procurement, Manufacturing, and Finance
  • Track project actions, deliverables, approvals, milestones, and customer commitments
  • Support effective handoffs between commercial, engineering, and execution teams
• Change Management & Commercial Support
  • Coordinate the intake, review, tracking, and implementation of customer-requested changes
  • Maintain visibility into change orders, scope modifications, engineering revisions, and commercial adjustments
  • Partner with stakeholders to evaluate schedule, cost, material, and resource impacts associated with changes
  • Ensure proper approvals and supporting documentation are completed prior to implementation
  • Support proposal development, quotations, and pricing updates related to project modifications
• Documentation & Process Administration
  • Maintain project records, solution documentation, customer communications, approvals, and supporting materials
  • Ensure documentation is organized, accurate, current, and accessible
  • Support contract administration activities and document revisions
  • Assist in developing and maintaining standard operating procedures (SOPs), workflows, and process documentation
  • Monitor compliance with internal approval and review processes
• Reporting & Data Management
  • Develop and maintain tracking tools, dashboards, and operational reports
  • Monitor project activity, workflow status, change requests, and solution pipeline metrics
  • Provide leadership with visibility into workload, project modifications, approval cycle times, and execution risks
  • Support data accuracy across ERP, CRM, project management, and workflow management platforms
• Continuous Improvement
  • Identify inefficiencies and opportunities to improve operational processes
  • Support automation, workflow enhancements, and scalable business process improvements
  • Assist in establishing reporting standards, performance metrics, and operational KPIs
  • Contribute to initiatives that improve customer responsiveness, project execution, and operational efficiency

• Required Qualifications
  • Bachelor's degree in Business, Engineering, Construction Management, Project Management, Operations, or a related field, or equivalent experience
  • 2…