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Customer Support Specialist - Tech & Order

Job in Nicholasville, Jessamine County, Kentucky, 40340, USA
Listing for: Apple
Full Time position
Listed on 2026-07-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 23419 - 31684 USD Yearly USD 23419.00 31684.00 YEAR
Job Description & How to Apply Below
Position: Customer Support Specialist - Tech & Order Help

Apple seeks friendly, service-minded individuals in Frankfort, USA to provide customer support via phone or chat and help customers with order questions, changes, and product information.

Translate technical terms into plain language, stay current on product changes, and use multiple sources to ensure accurate answers; set expectations to deliver a positive experience, including timelines for delivery and policies on billing, returns, and refunds.

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