Business Development Representative

• Lead with Expertise. Drive Operational Excellence. Build Lasting Relationships.
• Strengthen Client Relationships:
  Serve as the main point of contact for key accounts
• Support Quality and Brand Standards:
  Conduct brand reviews with franchise owners, recommend improvements
• Guide Account Startups:
  Help coordinate smooth launches of new accounts
• Provide Operational Expertise:
  Share best practices in cleaning methods, floor care, and specialty services
• Partner with Sales:
  Join walkthroughs and proposals to provide operational input
• Monitor Performance:
  Track account activity and outcomes
• Promote Safety and Compliance:
  Reinforce company policies and customer-specific standards

• 4+ years of management experience in the commercial cleaning industry
• Strong background in client relations and negotiations
• Technical expertise in floor care and specialty services
• Proven ability to influence, coach, and motivate others
• Excellent communication and organizational skills
• Bilingual (English/Spanish) a plus
• Valid driver's license, clean driving record, and reliable personal transportation for travel throughout the Twin Cities metro area

Demonstrates expertise in client relationship management and operational excellence within the commercial cleaning industry, with a focus on floor care and specialty services. Proven ability to lead teams, influence stakeholders, and ensure compliance with safety and brand standards.

• Client Relationship Management
• Operational Excellence
• Floor Care Expertise
• Bilingual (English/Spanish)
• Management Experience

• Floor Care
• Specialty Services
• Operational Best Practices
• Brand Standards Compliance
• Account Performance Monitoring

• Communication Skills
• Organizational Skills
• Coaching Ability
• Negotiation Skills
• Motivational Skills

• Valid Driver's License

• Commercial Cleaning
• Client Relations
• Safety Standards
• Franchise Management
• Account Startups