Workout Portfolio Manager

Location: 4910 Tiedeman Road, Brooklyn Ohio

Provides support for designated Asset Recovery Group Relationship Manager(s) and Support Staff. Works within a Regional Team committed to overall excellence in effectively assessing and mitigating risk in all aspects of the client relationship, including loan and deposit accounts. Work will focus on large, complex multi-million dollar relationships.

• Prepares thorough underwriting, credit presentations, Asset Quality Reports, MAP reports and term sheets of restructures, identifying key weaknesses, appropriate risk rating and accrual status (using applicable risk rating tools like 2
  
  DRR), root cause analysis, mitigation plans and rationale, financial analysis, detailed collateral analysis (including enterprise valuations as necessary), applicable modeling and forecasting, key objectives and other underwriting issues.
• Assists in ongoing monitoring of credits in their portfolio and assesses need for risk rating or accrual status changes. Assists in completion of ASC 310s for specific allocation process as necessary. Proactively identifies issues and addresses with the RM and/or Borrower.
• Proactively moves the restructure underwriting and closing process by reviewing documents, identifying items and conditions to be satisfied, the party responsible, and obtaining and reviewing due diligence required for the transaction. Assists in preparation of TDR Analysis. Participates or conducts closings on behalf of the Relationship Manager and coordinates closings with Loan Services and ARG Specialists.
• Participates in client meetings and discussions and can act as a client facing contact for ARG Borrowers. Works with legal counsel and third-party consultants as necessary throughout the workout process.
• Adheres to and supports Key's compliance culture. Acts as a resource to the Team for all deposit and loan related compliance matters. Knowledgeable about applicable federal, state and compliance regulations, including the BSA/AML program, Beneficial Ownership, USA Patriot ACT, OFAC and related due diligence.
• Coordinates set-up of new and maintenance or closing of existing deposit accounts. Works in tandem with Senior Portfolio Managers, Relationship Managers and CCDO to ensure daily resolution to client's overdrafts and insufficient funds.
• Displays proficiency in reviewing documentation to ensure accurate representation of business terms and conformity to credit approval and policies. Ensures accuracy of booking, funding and timely processing of loan packages and opening/maintenance of deposit accounts.
• Strong partnership with line of business, credit and support partners throughout the organization. Works closely with multiple parties including senior portfolio manager, relationship manager, ARG Specialist, loan servicing partners, client, counsel (internal/external) and other 3rd party vendors to achieve a well‑coordinated and timely restructure/deposit closing/opening.
• Proactively identifies and assists in resolving documentation issues affecting client service and risk management.
• Performs documentation reviews to ensure all loans are correctly documented and works with Relationship Manager and/or borrower to resolve any deficiencies or exceptions.
• Works to resolve loan/fee payment delinquencies. Determines appropriate course of action and directs resources to collect payment or otherwise clear delinquent status.
• Responds to routine and complex client inquiries and resolves/refers to appropriate support partners (including L/C department, ECP, Derivatives, Loan Services, etc). Submits service requests for DDA or general service needs. Coordinates follow‑up with internal partners and clients, as appropriate, to ensure prompt and accurate completion/resolution of service requests.
• Promptly provides requested information for GRC testing and other internal/external audits.

• Proactively identifies process improvements to continuously enhance client service and risk management processes.
• Assists RMs and/or Senior Portfolio Managers in providing detail for asset quality forecasts.
• Acts as backup when needed for ARG Relationship Managers and…