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Identity Management System Specialist
Job in
Nicholasville, Jessamine County, Kentucky, 40356, USA
Listed on 2026-07-04
Listing for:
Smartcloudsolution
Full Time
position Listed on 2026-07-04
Job specializations:
-
IT/Tech
Systems Administrator, IT Support, IT Consultant
Job Description & How to Apply Below
Role Overview
As an Identity Management System Specialist, you will manage user issues for a large workforce and citizen accounts, assisting agencies with mission-critical systems and user management. This role involves designing and developing solutions for user lifecycle management (joiner/mover/leaver scenarios) in both custom software and commercial off-the-shelf solutions. You will also collaborate on security initiatives.
Key Responsibilities- Manage user issues for over 110,000 workforce accounts and 8 million citizen accounts.
- Assist agencies with mission-critical systems and user management.
- Design and develop solutions for joiner/mover/leaver scenarios in custom software and commercial off-the-shelf solutions.
- Support Privileged Access Management (PAM) issues.
- Provide User and support.
- Process bulk for updates and information.
- Configure and support Single Sign-On (SSO).
- Support and optimize Multi-Factor Authentication (MFA).
- Identify and implement automation opportunities to reduce support efforts.
- Experience with software administration, development, and/or systems support (2 Years)
- Experience handling user issues/trouble tickets (2 Years)
- Familiarity with IAM concepts or a strong desire to learn scripting
- IT background with some programming and/or system administration experience
2 years
Additional Notes- Directly responsible for an average ticket workload of over 100 identity issues per month.
- Collaborate with OISP on security initiatives.
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