Director – Advanced Resiliency Operations

Responsibilities

• Lead the facilitation of enterprise-level resiliency, results gathering, analysis, and reporting of results to applicable management teams.
• Engage key business operations and/or technology stakeholders to discuss current and emerging risk exposures.
• Articulate the need and options to remediate gaps, and drive the overall TRR Program forward through continuous improvement.
• Coordinate the creation and maintenance of Fidelity recovery capabilities at mass scale for firm-wide recovery.
• Partner with BUs to define, inventory and sequence critical business services.
• Partner with IT product and support teams to map application dependencies to critical business services.
• Assess effectiveness and validate documented architecture patterns.
• Identify architecture pattern deviations, track and escape remediations.
• Respond to emerging technology resiliency challenges and changes.
• Solve complicated problems, demonstrate confidence with unanticipated situations, and help find innovative ways to mitigate risk using advanced analytical and critical thinking skills.
• Participate in the incident response program and recovery activities for business operations, technology or vendor disruptions.

• 10-15 years demonstrated ability and familiarity with a range of technology platforms and environments such as cloud services, open/distributed systems, and mainframe.
• Experience collaborating across business units and products including third parties to analyze and test response capabilities.
• Exposure to defining and setting architecture standards, and the ability to review technical configurations.
• You understand the interaction across the technology stack from an application, middleware, database, server, router, network, and storage devices.
• Familiarity with data replication technologies and methods as well as cloud and hybrid cloud configurations and solutions.
• Experience in Disaster Recovery, Business Continuity or Risk related programs.
• Functional knowledge and experience with emergency response and crisis management (preferred).
• Bachelor’s or Master’s Degree in Computer Information Systems, Engineering, Data Analytics or Risk Management Discipline.

• cloud services
• open/distributed systems
• mainframe
• data replication technologies
• cloud configurations
• hybrid cloud solutions
• Disaster Recovery
• Business Continuity
• Risk Management
• architecture standards

• analytical skills
• critical thinking
• problem-solving
• communication
• collaboration
• confidence
• innovation
• continuous improvement
• stakeholder engagement
• incident response

• Bachelor’s Degree
• Master’s Degree