Parts Counter Sales

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Regular Full-Time INDIV CONTRIBUTOR Pendleton, IN, US

4 days ago Requisition

Salary Range: $23.00 To $28.00 Hourly

M&K Truck Centers is a premier commercial truck dealership specializing in Mack and Volvo parts. We are committed to delivering exceptional service and quality products to our customers.

We are seeking a Parts Counter Salesperson, who will deliver top-notch customer service and manage the sale and distribution of heavy-duty truck parts.

• Utilize catalogs and computer systems to identify replacement truck parts, stock numbers, and pricing.
• Assess customer needs through inspections of old parts or descriptions of malfunctions to recommend appropriate replacements.
• Efficiently process telephone orders for Mack and Volvo truck parts.
• Fulfill customer orders from warehouse stock and prepare accurate sales slips or contracts.
• Handle payments and obtain credit authorizations as necessary.
• Conduct regular inventory checks to maintain accurate stock levels in the parts counter.
• Advise customers on substitution or modification of parts when identical replacements are unavailable, ensuring satisfaction.
• Inspect returned parts for defects and facilitate exchanges or refunds as needed.
• Organize and label parts in the warehouse according to established systems for easy retrieval.
• Catalog and categorize parts to ensure proper placement on the stock shelves.

• Minimum of 1 year of experience in parts counter sales, specifically related to heavy-duty truck parts.
• Experience with Volvo, Mack Isuzu, Hino parts is a plus
• Familiarity with CDK software is a plus.
• Strong ability to read and comprehend instructions and information.
• Excellent communication skills to assist customers effectively at the parts counter.
• Willingness to learn the dealership’s computer system through training.
• Maintain a professional appearance and demeanor.

• Competitive salary and benefits package, including an ESOP program.
• Opportunities for professional development and growth.
• A supportive and dynamic work environment.