Temporary Business Development Representative

We believe in the power and joy of learning At Cengage, our employees have a direct impact in helping learners around the world discover the power and joy of learning. We are bonded by our shared purpose driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Milady is hiring a motivated Temporary Business Development Representative (BDR) to assist our sales team in finding new customer opportunities. The role primarily centers on our Exam Ready solution. This role involves contacting prospective clients through outbound calls and emails. You will present Milady solutions and set up qualified demonstrations with the sales team. This is a great opportunity for someone who is comfortable on the phone, enjoys connecting with people, and is motivated by achieving measurable goals.

• Carry out proactive outbound communication with potential customers through phone and email.
• Connect with beauty and wellness education customers and present the benefits of Milady's Exam Ready solution.
• Identify customer interest and needs and generate qualified opportunities for the sales team.
• Clearly convey the benefits of connecting with a Milady sales representative and joining an Exam Ready demonstration.
• Schedule qualified demo appointments for assigned sales representatives.
• Follow up with customers as appropriate to help drive strong appointment attendance.
• Maintain accurate records of customer outreach, conversations, and scheduled appointments.
• Partner closely with sales representatives to ensure a smooth handoff and positive customer experience.
• Meet established weekly activity and appointment goals.

Success in this role goes beyond just arranging meetings. We seek meaningful customer interaction that leads to customers participating in their planned demonstrations. Key performance measures will include:

• Outbound prospecting activity
• Scheduled qualified appointments
• Customer attendance at scheduled appointments
• Consistent achievement of weekly appointment goals

Strong verbal and written communication skills. Confidence and integrity when speaking with customers by phone. Ability to quickly build rapport and communicate value. Comfortable conducting a high volume of outbound customer outreach. Goal-oriented and motivated by measurable results. Strong organizational and follow-up skills. Ability to manage multiple customer conversations and priorities. Positive, persistent, and comfortable hearing "no" while continuing to pursue opportunities.

Experience in sales, customer service, business development, appointment setting, or lead generation is preferred but not required. Interest in the beauty, wellness, or education industries is a plus.

Employment type:

Temporary, direct Cengage employee Compensation: $20-23 per hour Incentive opportunity: $10 for every qualified appointment that leads to the customer participating in the scheduled demonstration Incentives are calculated and paid monthly. Appointments where the customer does not attend are not eligible for the incentive.

Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees.  to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location.

Sales roles often incorporate a significant incentive compensation…