HVAC Service Manager

Job Description

Job Title: HVAC Service Manager / HVAC/R Field Supervisor

Job Description

This full-time HVAC Service Manager / HVAC/R Field Supervisor role is a hands-on leadership position within a mobile technical services team. You will oversee maintenance operations across multiple commercial and industrial buildings, combining deep technical HVAC/R expertise with field supervision, technician development, and quality assurance. You support operations leadership by ensuring optimal facility performance, regulatory compliance, and consistent service delivery while mentoring and guiding a team of technicians.

Responsibilities

• Provide expert technical guidance and advanced troubleshooting support for HVAC/R systems, including rack refrigeration, air conditioning, boilers, and related mechanical and electrical equipment.
• Direct and supervise field service technicians performing HVAC/R maintenance, repair, and service activities across assigned facilities.
• Train and onboard new technicians in maintenance procedures, safety practices, and company protocols to ensure consistent quality and compliance.
• Conduct weekly on-site quality assurance inspections at maintained facilities, documenting findings and ensuring corrective actions are completed.
• Manage refrigerant inventory and usage in accordance with regulatory requirements, maintaining accurate records and ensuring EPA compliance.
• Prepare detailed technical evaluations and deficiency reports on existing mechanical and HVAC/R systems to support planning and improvements.
• Respond to emergency service situations, assess system issues, and implement appropriate technical solutions in a timely and safe manner.
• Support operations management by providing performance metrics, technical reporting, and field insights to improve service delivery and efficiency.
• Collaborate with internal teams and clients, communicating clearly about system status, maintenance needs, and recommended repairs or upgrades.
• Contribute to the implementation and optimization of preventive maintenance programs for HVAC/R and building systems.
• Participate in or support capital project planning and implementation related to HVAC/R and mechanical systems when needed.

Essential Skills

• At least 6 years of technical and supervisory experience in building engineering, including oversight of field technicians or maintenance teams.
• Strong hands-on background in HVAC/R systems, with specific experience in rack refrigeration and related mechanical systems.
• Proficient troubleshooting skills for HVAC, refrigeration, electrical, mechanical, and boiler systems in commercial or industrial environments.
• Demonstrated experience in field service, including repair, maintenance, and service of HVAC/R and refrigeration equipment.
• Proven team supervision capabilities, including training, mentoring, and performance guidance for technical staff.
• EPA Universal Certification (Section 608) or equivalent EPA 608 certification for handling refrigerants.
• Valid driver's license to travel between multiple serviced properties.
• Solid communication skills to interact effectively with both technical teams and clients, including clear reporting and status updates.
• Ability to manage refrigerant usage and documentation in compliance with regulatory standards.
• Competence in implementing and following preventive maintenance procedures for HVAC/R systems.

Additional Skills & Qualifications

• Experience implementing and managing preventive maintenance programs for commercial building HVAC and mechanical systems.
• background in commercial building operations, including familiarity with building systems and facility maintenance processes.
• Knowledge of energy efficiency best practices for HVAC systems and the ability to identify opportunities for performance optimization.
• Experience supporting or participating in capital project planning and implementation related to HVAC/R or mechanical infrastructure.
• Ability to prepare clear technical evaluations, deficiency reports, and performance metrics for management review.
• Comfort working in both field and office settings, adapting to changing priorities and service demands.

Why Work Here?

This opportunity offers a clear path from temporary to permanent employment, providing long-term stability and growth potential. You step into a supervisory role where your expertise is valued and your leadership makes a direct impact on facility performance and team development. The organization emphasizes professional growth, hands-on…