Overnight Stocking Coach, Non-Complex

Position Summary

Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback. Tours to Teach communicating and collaborating with all levels of associates regarding store operations utilizing technology, business initiatives, merchandising and company direction. Introduces and leads company change efforts, provides clear expectations and guidance to implement business solutions, and communicates business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives such as community outreach programs, ensuring that customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating profit & loss statements, managing budgeting, forecasting, and controlling expenses. Monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, and develops action plans to mitigate shrink and ensure sales and profit goals are achieved.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, and communicating consistently. Promotes a belonging mindset in the workplace, recruits and develops qualified associates, and ensures staffing needs are met to achieve company growth potential.

Coordinates and oversees job‑related activities by developing relationships with key stakeholders and supporting initiatives that meet customer and business needs. Builds accountability, measures progress, identifies improvement opportunities, and demonstrates adaptability while promoting continuous learning.

Lead, develop, and coach store teams while ensuring compliance with company policies, procedures, and Walmart values. Use the Open Door Policy to support associates and provide guidance on business processes. Build high‑performing teams that embrace diversity, fostering a culture of belonging where associates feel seen, supported, and connected.

Act with integrity by maintaining the highest standards of ethics, promoting accountability, and supporting Walmart’s regenerative goals. Serve customers and members by applying the EDLP and EDLC models, delivering results, making data‑driven decisions, and balancing short‑ and long‑term priorities.

Strive for excellence through curiosity, calculated risk–taking, resilience, and encouraging learning from mistakes. Drive continuous improvements, adopt new technologies and skills, and support others through change.

• Lead and develop teams by teaching training and actively listening to associates touring stores and providing feedback.
• Communicate and collaborate with associates at all levels regarding store operations, technology, merchandising, and company direction.
• Introduce and lead change initiatives, provide clear expectations, and guide teams in implementing business solutions.
• Model exceptional customer service standards, following the One Best Way (OBW) service model.
• Manage customer service initiatives, including community outreach programs, and resolve complaints and issues.
• Develop action plans to correct deficiencies and lead process improvements for high‑quality customer experience.
• Drive financial performance by reviewing profit & loss statements, managing budgets, and controlling expenses.
• Ensure effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Implement action plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, and recognize hourly associates while setting clear expectations.
• Promote a belonging mindset and recruit qualified associates to meet staffing needs.
• Coordinate job‑related activities, build stakeholder relationships, and support…