Floor Staff MOVIES- Boulevard Centre

Floor Staff - Boulevard Centre

Job Category
:
Floor Staff - Theatre

Requisition Number
: FLOOR
037835

Posted:
February 13, 2026
• Part-Time

Boulevard Centre Stadium, 14
Niles, OH 44446, USA

Summary: Floor Staff team members are classified based on individual theatre needs and/or employee availability as variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service. Floor Staff may be scheduled to work in the Box Office, Concession Stand, or as an Usher. Floor Staff employees must act as a representative of Regal in a way that is consistent with our mission statement and policies.

Essential Duties and Responsibilities for each position include, but are not limited to, the following:

• Regular and consistent attendance
• Handling of emergency situations when called upon to do so
• General cleaning duties
• Compliance with our company dress code

Box Office

• Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed discount tickets, passes and coupons
• Upselling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX)
• Promoting the Regal Crown Club program
• Ensuring tickets are sold in accordance with the MPAA rating system and company policy
• Responding to phone calls and questions from guests in a manner consistent with our guest service philosophy

Concession

• Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed coupons as well as concession stock inventory
• Promoting the Regal Crown Club program
• Operating, preparing and cleaning of all concession-related equipment
• Complying with all local, state and federal food safety laws
• Ensure required alcohol certification and training are current where applicable

Usher

• Tearing tickets, collecting and depositing appropriate stubs, and directing patrons to their auditoriums
• Inspecting backpacks and packages when applicable
• Managing crowd control and assisting guests in finding seats in auditoriums when necessary
• Enforcement of MPAA rating system
• Conducting in-theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums
• Reporting to management any problems, discrepancies or unusual situations that arise at the theatre
• Performing in-auditorium concession auxiliary sales as directed by management
• Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways and other areas outside of the auditorium
• Monitoring the cleanliness and operation of theatre vending equipment

Assisting with all opening and closing duties as assigned by management

Education/Experience: Completion of cast certification program as a cast member and as box office cashier or progress toward completion required.

Alcohol/Training: If the theatre sells alcohol and duties include selling/serving alcohol, complete any legally required state/local training and obtain the required certificate. Complete Regal Entertainment Responsible Beverage Server training on Regal Online University where applicable.

Language Ability: Possess good public speaking, listen effectively and respond clearly and directly.

Math Ability: Perform calculations with speed and accuracy and identify and correct errors.

Reasoning Ability: Identify problems, gather relevant data, evaluate information, consider alternatives, and take appropriate action; perform under pressure as needed.

Personal Skills: Excellent communication skills with customers, co-workers and management. Establish goals, budget time, and set priorities to achieve objectives.

Physical Demands: Frequently stand, walk, sit, use hands to finger, handle, or feel; reach with hands and arms; talk or hear. Occasionally climb, balance, stoop, kneel, crouch, or crawl. May lift up to 60 pounds. Vision requirements include close, distance, peripheral vision, depth perception and ability to adjust focus.

Other: This is a smoke-free facility.

Application note: When applying for this position, please use a desktop or laptop computer. Do not use a smartphone or tablet as your application may not be stored in our system.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.