Guest Advocate; Cashier or Front of Store Attendant​/Cart Attendant); T1301

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1301)

The Starting Hourly Rate / Salario por Hora Inicial is $15.50 USD per hour. The Pay Range / Rango salarial is $15.50 USD - $23.25 USD per hour.

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ()

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

At Target ,
we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the
ski l
ls and experience of :

Communicating and interacting with guests to buildawelcomingguest experience

Blending problem solving and decision making to positivelyimpactthe guest experience and resolve guest concerns

Adapting to different guest interactions and situations

Promoting and engaging around various benefits,offerings and services

As a
Guest
Advocate,
no two days
are ever the same, but a typical day will
most likely include
the following responsibilities:

Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments:

Greet:

10ft: be friendly – smile, make eye contact, or wave

4ft: greet the guest, smile andinitiatea warm, helpful interaction

Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience

End every guest transaction with a sincere thank you

Actively support team efforts andassistpeers in other areas whilemaintaininga positive and respectful attitude

Adjust to business and guest needs to deliver an easy and inspiring guest experience

Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard

Make the guest aware of current promos,storeactivitiesand events.

Understand and show guests how to use the features and offerings within the Target App including Wallet.

Know and speaktothe benefits of Target Loyalty programs with every guest andassistwith application,sign-up, and signing inas needed.

Scan and bag all guest items efficiently,accurately and in compliance with food safety standards and company best practices.

Work efficiently to minimize guest wait time whilemaintainingguest service and accuracy.

Be familiar with Order Pick-Up, Drive Up andonlineordering,and know how to direct the guest to enroll, activate and use these features.

Attempt every returnor exchange and follow register prompts;partner with immediate leaders as needed to help solveissuesfor the guest while following Target’s policies and procedures.

Maintain a clean, clutter free work areabygatheringunpurchaseditems, baskets, and hangers for removal.

Stock supplies during storeopenhours while being available for the guest.

Demonstrate a culture of ethical conduct,safetyand compliance.

Work in a safe mannerat all times;comply withall safety policies,best practices, and training; report hazards and correct where possible.

Support guest services such as order pick up (OPU), Drive-up (DU) Orders,DUReturns andmaintaina compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.

All other dutiesbasedon business needs.

This m
ay
be the right job…