Certified Medical Assistant 1 CAMC Primary Care- Nitro Nitro

Job Summary

Provides optimum assistance to the health care provider providing services to the patient. Provide patient registration, discharge, and other related services for the assigned area.

Responsibilities

• Provide clerical support to providers, patients, and staff to expedite patient flow, telephone communications and quality patient care.
• Provide assistance to the health care provider(s) rendering services to the patient, as directed by the provider or Registered Nurse if applicable as outlined in departmental policies and procedures. Duties may include:
• Greet and register patients utilizing the appropriate software system.
• Explain payment policy and insurance coverage prior to patient registration, obtain insurance information, and pre-certification, if applicable.
  • Responsible for discharging patients from the facility, documenting & tabulating all charges and payments, & maintain accurate financial data on patients.
• Schedule patient appointments as required.
• Legibly and accurately transcribe orders utilizing knowledge of policy and procedures and legal documentation on patient record.
• Responsible for billing, collection, refunding, disposition and communications regarding patient accounts.
• Prepare and maintain accurate records for daily summary logs for charges, payments, balances due, statistical reports, billing claims, daily deposit transactions and equipment loan-outs.
• Responsible for answering telephone, furnishing information as applicable by policy, and disposition of calls.
• Retrieve, photocopy, as necessary and file medical records; prepare, review and process records to ensure completeness and accuracy.
• Distribute mail and interdepartmental correspondences; operate postage meter, if necessary.
• Perform vital signs, document medications/drug allergies and triage patients based on subjective data.
• Collect and prepare specimens for reference lab testing to include venipuncture of adults and children.
• Perform point of service laboratory testing and Quality Control procedures as required.
• Perform electrocardiograms and assist with stress testing as required. Administer PO, IM, Sub Q and s as delegated with verification of the "five R's medication" by the provider.
• Perform audiograms, pulmonary function testing, drug screen collections and nebulizer treatments as required.
• Prepare patients, exam rooms and equipment for examinations and procedures. Assist provider during patient visit and assist with procedures such as laceration repair, wound dressings, sigmoidoscopies and other minor procedures, as necessary.
• Gather and document pertinent information in the patient record, as necessary.
• Communicate information to the patient as directed by the provider and instruct patients in necessary preparation for diagnostic and therapeutic regimens.
• Function as a liaison between provider, patient and staff to expedite patient flow, quality patient care, appointment and test scheduling and referrals.
• Sort diagnostic test results by established parameters.

Knowledge, Skills & Abilities

Patient Group Knowledge (Only applies to positions with direct patient contact)
The employee must possess/obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department’s identified patient ages. Specifically the employee must be able to demonstrate competency in:
1) ability to obtain and interpret information in terms of patient needs;
2) knowledge of growth and development; and
3) understanding of the range of treatment needed by the patients.

Competency Statement
Must demonstrate competency through an initial orientation…