Vision Center Manager NL

Overview

Position Summary:

Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate and competitive pricing, proper signing, in-stock and inventory levels, budgeting and forecasting, sales analysis, and assessment of economic trends and community needs.

• Model, enforce, and provide direction and guidance to Associates on customer/member service approaches and techniques to ensure needs, complaints, and issues are resolved within Company guidelines and standards.
• Oversee the implementation of and participate in community outreach programs; encourage Associates to serve as good members of the community.
• Ensure compliance with Company and legal policies, procedures, and regulations for the Vision Center by analyzing and interpreting reports, implementing and monitoring asset protection and safety controls, overseeing safety, operational and quality assurance reviews, and developing action plans to improve performance.
• Provide direction and guidance on executing Company programs and strategic initiatives; direct Vision Center Associates to ensure confidentiality of information and records.
• Provide supervision and development opportunities for Vision Center Associates through hiring, training, mentoring, assigning duties, providing recognition, and promoting a sense of belonging in the workplace.
• Ensure the provision of quality eyewear by consulting with and educating Members/Customers, selecting products based on needs, obtaining measurements, verifying prescriptions, maintaining confidentiality, performing minor frame repairs, and maintaining optical equipment.
• Uphold the Company Open Door Policy by meeting with Associates, listening to concerns, researching issues, reviewing policies, and suggesting resolutions; coordinate and oversee job-related activities and assignments to meet customer and business needs.
• Identify improvement opportunities, communicate goals and objectives, build accountability, measure progress, and promote continuous learning.
• Demonstrate adaptability and promote continuous learning across the organization.

• Respect the individual:
  Build high-performing teams, embrace differences, and create a workplace where associates feel seen, supported, and connected; promote a culture of belonging.
• Respect the individual:
  Work collaboratively, build strong, trusting relationships, and communicate with impact, energy, and positivity.
• Respect the individual:
  Attract and retain top talent, empower and develop talent, and recognize contributions and accomplishments.
• Act with Integrity:
  Maintain the highest standards of integrity, ethics, and compliance; model company values and accountability; support Walmart’s goals of responsible operations and sustainable impact.
• Serve Our Customers and Members:
  Deliver results with the customer first in mind; apply EDLP and EDLC business models to plans.
• Serve Our Customers and Members:
  Make data-informed decisions balancing short- and long-term priorities, considering customers, associates, shareholders, suppliers, partners, and communities.
• Strive for Excellence:
  Display curiosity, take calculated risks, demonstrate resilience, and encourage learning from mistakes.
• Strive for Excellence:
  Drive continuous improvements, adopt new technologies and skills, and support others through change.

Your Career Journey at Walmart:
We offer competitive pay, performance-based bonuses, and comprehensive benefits including health, financial, paid time off, and other programs. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k) and stock purchase plans. Paid time off includes PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include disability coverage, company discounts, military leave pay, and adoption/surrogacy expense reimbursement.

Live Better U is a Walmart-paid education benefit program for associates; tuition, books, and fees are fully covered where eligible.

Eligibility requirements apply to some benefits and may depend on job classification and length of…