Part Time Automotive Rental Clerk

Part Time Rental Clerk Job Summary

Every employee with Ed Martin Automotive Group is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join the Ed Martin team!

Essential Duties include the following:

• Create and close rental agreements with accurate information.
• Check Mycase on all customers and use proper discernment in when to decline customers.
• Maintain a professional appearance in demeanor and attire.
• Interact with customers in a professional manner through online, over the phone, and in-person communication to place reservations on rental vehicles.
• Answer customer questions regarding the rental program.
• Follow-up on overdue rental returns.
• Inspect rental vehicles during customer rental pickup and return, including pictures of vehicles during pickup.
• Ensure vehicles are cleaned and ready for the next rental reservations, even cleaning vehicles if needed.
• Assist with organizing the rental car lot for optimal presentation and accessibility.
• Monitor and maintain fuel levels, tire pressure, and overall vehicle readiness.
• Follow all dealership safety and operational procedures.
• Performs other duties as assigned.

Skills required:

• Customer service/retail
• Growth mindset
• Willing to go the extra mile to provide great customer service

Job requirements:

• Possess a valid driver's license with a clean driving record
• High school diploma or equivalent
• Strong work ethic
• Able to speak, read, and write the English language fluently
• Able to comfortably operate multiple vehicle sizes
• Able to work Saturdays (7am-2pm)
• Reliable, punctual, and able to work independently
• Attention to detail and a positive attitude
• Ability to work outdoors in various weather conditions

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.