Front Desk Officer

• Welcome clients and manage inquiries via Whats App, email, phone and in person
• Provide information about lessons, programs, schedules, prices and availability
• Assist clients with bookings, payments, confirmations and rescheduling
• Recommend suitable alternatives and help convert inquiries into bookings
• Coordinate with the Head Coach, Tennis Director and on-site teams
• Maintain accurate client records and ensure reliable follow-up
• Support reception, administrative tasks, events and pro shop operations when required
• Represent the Mouratoglou brand through excellent customer service

• Previous experience in reception, administration, customer service or sales
• Excellent written and verbal communication skills
• Professional, friendly and solution-oriented approach
• Strong organizational skills and attention to detail
• Ability to multitask and adapt to changing priorities
• Commercial mindset with a strong understanding of clients’ needs
• Positive attitude and strong team spirit
• An understanding of the tennis industry would be an advantage

Applicants must be legally authorized to work in the United States.