Guest Coordinator

Ulta Beauty -  -  - Responsibilities:
Provide exceptional guest service by acknowledging all Ulta Beauty guests in the Salon, Haircare, and Skincare areas of the store and offering friendly, prompt, and courteous service;
Build the services business by informing guests of current promotions and events and confidently inviting them to try services (inclusive of boutiques and salon) while providing knowledgeable, professional product and service recommendations to guests;
Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals;
Answer salon phone calls, address and resolve guest concerns, manage the services booking system, guest records and salon traffic flow, and suggest add-on services when booking appointments;
Maintain prompt, regular attendance and contribute to maintaining outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area